Note: The job is a remote job and is open to candidates in USA. Syssero® is an employee-focused digital company that provides Workday consulting and deployment services. The Functional Consultant serves as a Workday functional subject matter expert, advising, designing, configuring, documenting, testing, and resolving client issues across multiple projects and functional areas.
Responsibilities
- Performs duties as the functional consultant on Workday projects, by demonstrating in-depth knowledge and expertise of several Workday functional areas, such as Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Integrations, Security, Data Conversion, Payroll, etc
- Work directly with clients to research, troubleshoot, and resolve configuration issues or implementation of new functionality
- Prove ability to successfully analyze, develop, implement, and document complex Workday requirements and processes
- Manage incoming case queue and maintain focus on resolving customer cases quickly and effectively in line with service level agreements
- Display expertise and experience with aspects of Workday implementation modules, including requirements gathering, fit or gap analysis, functional design documentation, user acceptance testing, training and deployment activities
- Effectively manage, prioritize and escalate client issues as required
- Possess sound analytical problem-solving and documentation skills
- Manage multiple, parallel projects using exceptional organizational and time management techniques to successfully complete tasks in a timely manner with little supervision
- Demonstrate ability to provide training and knowledge transfer on the Workday solution to clients through training sessions, development of work instructions, job aids, and other collateral
- Analyze and recommend continued process improvements, implementations best practices and system enhancements to support clients, business strategies and operational needs, including proactive review of existing implementations against industry best practices
- Lead or participate in data requirements / process design sessions, data conversion, proof-of-concept, data analysis, audit compliance, testing, end-user and training
- Provide business analysis and requirements gathering skills with proven ability to think outside the box and find solutions to complex business problems
- Excellent oral and written communication skills and interpersonal skills, delivering to internal team, functional and management audiences, as well as to external clients
- Display practical experience gained on Workday implementation projects or Workday end user experience
- Proven ability of strong analytical mindset and usage of analytics and reporting tools (e.g. pivot tables)
- Demonstrate ability to proactively and effectively forecast client workload for resource planning, as well as timely completion of forecasts and weekly timesheets
- Demonstrate ability to set, manage, and meet expectations and deadlines, internally and with clients
- Understand the importance of client satisfaction and apply it in the process of servicing the client
- Determine client needs
- Display strong consulting skills, handling customer expectations
Skills
- • Functional Workday Experience: 4+ areas of experience in HCM, Benefits, Recruiting, Talent, Learning, Payroll, Compensation, Advanced Compensation, Time Tracking, Absence, etc
- • Education and experience: Bachelor's degree from four-year College or university, 3-5 years related experience and/or training; or equivalent combination of education and experience
- • Workday Environment Experience: 5+ environments
- • Years of Workday Experience: 3+ years
- • Workday Implementation Experience: 2+ years
- • Workday Experience: Applied experience with partner solutions and follow documentation (ex, HireRight, SSO), Workday Studio as well as work with Web services and 3rd party API's within Workday
- • Work authorization/security clearance requirements: •Must be authorized to work in the United States without sponsorship.•
- • Physical demands: Prolonged periods of sitting at a desk and working on a computer
Benefits
- Employer-paid medical, dental, and vision benefits
- 401k match
- Flexible work time
- Unlimited PTO and 12 floating holidays
- 100% remote
- Annual fixed stipend to purchase what you need for your remote set up
- $80 per pay period for cell and internet allowance
- Learning and development plan
Company Overview