Note: The job is a remote job and is open to candidates in USA. GAC Solutions is seeking experienced engineers for a high-visibility customer engagement with a leading enterprise client. The role supports customer transformation initiatives using Google Customer Experience technologies, including Google CCAI, Google CES, and Google Engage CX, while working directly with customer teams and business stakeholders.
Responsibilities
- Hands-on project delivery experience with Google CCAI (Contact Center AI)
- Hands-on project delivery experience with Google CES
- Hands-on project delivery experience with Google Engage CX (GECX)
- Strong client-facing and deployment experience
- Ability to work directly with customer teams and business stakeholders
Skills
- Hands-on project delivery experience with:
- Google CCAI (Contact Center AI)
- Google CES
- Google Engage CX (GECX)
- Strong client-facing and deployment experience
- Ability to work directly with customer teams and business stakeholders
- GECX Certified Engineer
Benefits
- Remote (West Coast customer preference)
- Opportunity to work with cutting-edge Google Customer Experience technologies
Company Overview
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