Note: The job is a remote job and is open to candidates in USA. TriMark USA is a provider of design services, commercial equipment, and foodservice supplies for the foodservice industry. The Account Manager, National Accounts role manages and nurtures national account relationships, develops strategic sales plans, pursues new business, prepares proposals, tracks performance, and maintains customer satisfaction.
Responsibilities
- Develop and maintain strong relationships with key decision-makers at national accounts, serving as the primary point of contact for all sales-related inquiries and activities
- Develop and implement strategic sales plans to maximize revenue and market share within assigned national accounts, aligning with company objectives and priorities
- Conduct market research and analysis to identify trends, opportunities, and competitive threats in the industry
- Identify and pursue opportunities to expand the company's presence and portfolio within existing national accounts, as well as prospecting and acquiring new national account partnerships
- Prepare and present accurate and compelling sales proposals, quotes, and presentations to national account clients, highlighting the value proposition and benefits of the company's products and services
- Negotiate pricing, terms, and contracts to secure profitable deals and long-term partnerships
- Monitor sales performance metrics, including revenue, sales pipeline, and customer acquisition and retention rates, tracking progress against sales targets and objectives
- Prepare regular sales reports and updates for management, providing insights and recommendations for optimizing sales strategies and performance
- Maintain detailed records of customer interactions, sales activities, and account information in CRM systems, ensuring accuracy and completeness of data
- Proactively address customer inquiries, concerns, and escalations, providing timely and effective resolution to maintain high levels of customer satisfaction
Skills
- * Strong understanding of sales principles, techniques, and strategies, with the ability to drive revenue growth and achieve sales targets
- * Exceptional customer service skills with a focus on building and maintaining long-term relationships with national accounts
- * Ability to develop and execute strategic sales plans and initiatives to achieve business objectives and drive market penetration
- * Excellent verbal and written communication skills with the ability to articulate complex ideas and proposals in a clear and compelling manner
- * Strong negotiation and persuasion skills with the ability to influence key stakeholders and secure favorable terms and agreements
- * Analytical mindset with the ability to identify opportunities, solve problems, and address customer needs effectively
- * Bachelor's degree in Business Administration, Marketing, or related field required, or equivalent military or practical experience
- * 2 – 4 years of experience in sales, account management, or business development, with a proven track record of success in managing national accounts and driving sales growth
- * Experience in the food service industry
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Tuition reimbursement
- Pet insurance
- Legal insurance
- 401(k) with employer match
- Community Service Day
- CFSP Prep Certification Program
- Remote work arrangement
- Potential commission, incentive, bonus, or other additional compensation opportunities, where applicable
- Eligibility for TriMark benefits programs, including medical, dental, vision, and 401K
- Leadership positions may qualify for bonus programs commensurate with role and scope of responsibility
Company Overview