Note: The job is a remote job and is open to candidates in USA. Omnicell is a healthcare technology company focused on transforming pharmacy care through robotics, smart devices, intelligent software, and expert services. The Technical Director leads technical coherence across Site Reliability Engineering, Site Reliability Operations, Platform Engineering, and Cloud Security by governing architecture standards, resolving cross-pillar trade-offs, partnering with executive and engineering leaders, and mentoring senior technical talent.
Responsibilities
- Serve as the unifying technical authority across Site Reliability Engineering, Site Reliability Operations, Platform Engineering, and Cloud Security
- Partner closely with all four Directors on architecture decisions, technical roadmaps, and major trade-offs that cross pillar boundaries
- Identify and resolve technical inconsistencies before they become production risk — for example, platform provisioning patterns that don’t meet security baselines, or reliability targets that assume operational capabilities SRO hasn’t yet built
- Own the enterprise-wide technical standards that span all four pillars: observability conventions, incident severity definitions, infrastructure-as-code patterns, and security control baselines
- Chair a recurring cross-pillar architecture review, ensuring major technical decisions in any one pillar are visible to the other three before they ship
- Maintain a unified view of technical debt and risk across the organization, and prioritize it alongside each Director
- Act as the VP’s primary technical deputy — translating cross-pillar technical detail into clear input for executive decisions, and translating VP strategy into technical direction the four Directors can execute against
- Represent Cloud Operations in technical discussions with other engineering and product leaders across Omnicell
- Support the VP in Sev1/Sev2 incident review when an incident’s root cause or resolution spans multiple pillars
- Mentor senior technical leaders across all four pillars — Reliability Architect, Security Architect, Senior Platform Engineer, and equivalent senior ICs — independent of their reporting line
- Help the four Directors develop their own technical judgment and cross-pillar awareness over time, so the need for centralized coordination naturally decreases as the organization matures
- Build trusted working relationships with the VP and all four Directors
- Map the current state of technical consistency (or inconsistency) across the four pillars — standards, tooling, architecture patterns
- Identify the two or three highest-risk cross-pillar gaps and begin addressing them
- Cross-pillar architecture review established and running on a predictable cadence
- At least one significant cross-pillar technical inconsistency resolved (e.g., unified observability standard, aligned incident severity model)
- Recognized by all four Directors as a trusted technical partner, not an added layer of approval
- Technical standards and architecture patterns are consistent and well-understood across all four pillars
- Cross-pillar technical trade-offs are resolved at the Director/Technical Director level, rarely requiring VP escalation
- Demonstrated measurable improvement in an organization-wide metric that depends on cross-pillar coordination — for example, reduced incident cross-talk, faster root-cause resolution for multi-pillar incidents, or improved audit readiness
- Lead through technical credibility and relationship, not positional authority over the four Directors
- Make and stand behind difficult cross-pillar technical trade-offs, clearly communicating the reasoning to all affected teams
- Protect the organization from well-intentioned but locally-optimized decisions that create risk elsewhere in the system
- Serve as a calm, technically rigorous voice in cross-pillar incident review and architecture discussions
Skills
- 10+ years in infrastructure, platform, reliability, or security engineering, with 5+ years in a senior technical leadership role spanning multiple technical disciplines
- Demonstrated depth across at least two of the four pillars (SRE, operations, platform engineering, security) and working fluency in all four
- Strong track record of resolving cross-team technical trade-offs and influencing without direct authority
- Deep experience with multi-cloud architecture (AWS, Azure, GCP), modern observability practices, infrastructure-as-code, and cloud security fundamentals
- Experience operating in a regulated industry (healthcare, financial services, or similar) with compliance obligations such as HIPAA, SOC 2, or FedRAMP
- Prior experience as a Principal Engineer, Distinguished Engineer, or cross-functional Technical Director in a scaling infrastructure organization
- Experience building or formalizing an architecture review or technical governance process from scratch
- Experience mentoring senior technical leaders across disciplines outside your own direct reporting line
Benefits
- Remote (U.S.) / Hybrid (Preferred)
- Employee Impact Groups that foster inclusion and belonging
- Learning and well-being programs that support personal and professional growth
Company Overview
Company H1B Sponsorship