Note: The job is a remote job and is open to candidates in USA. Omnicell is transforming medication and supply management across the healthcare continuum through cloud-native SaaS platforms and pharmacy automation systems. The Site Reliability Engineer will own the reliability, scalability, and operational health of cloud services, while building automation, observability, CI/CD capabilities, and incident response practices.
Responsibilities
- Own reliability outcomes for assigned services, ensuring strong instrumentation, actionable alerts, meaningful dashboards, and up‑to‑date runbooks
- Define and implement **SLIs and SLOs** in partnership with product and engineering teams, and surface reliability performance in regular Cloud Operations reviews
- Identify operational toil and design automation to eliminate repetitive manual work
- Drive continuous improvement initiatives that increase observability, automation coverage, and system resilience
- Participate in the SRE on‑call rotation, progressing from secondary to primary ownership as readiness increases
- Command **Sev‑2 and Sev‑3 incidents** independently over time, with pairing and coaching from a Senior SRE; act as technical lead during Sev‑1 incidents
- Lead blameless post‑incident reviews and own follow‑up actions through completion
- Partner closely with managed services providers (IBM, HCL) to ensure clean escalation paths from L1/L2 monitoring into SRE ownership
- Design, build, and operate CI/CD pipelines supporting cloud‑native application delivery using tools such as GitHub Actions, CodeFresh, TeamCity, and Octopus Deploy
- Automate infrastructure and platform services using **Infrastructure as Code** (Terraform preferred)
- Contribute to the evolution of Omnicell’s observability platform, including intelligent alerting, ML‑based anomaly detection, and automated diagnostics
- Participate in architecture and launch readiness reviews, bringing a reliability lens to system design
- Help establish **reference implementations and “golden paths”** that enable product teams to launch services with reliability built in from day one
- Collaborate: Partner closely with product engineering, security, and operations teams to build shared ownership of reliability
- Inspire: Influence reliability best practices across teams by modeling calm, structured incident leadership
- Develop: Continuously build your technical depth while learning directly from a senior SRE mentor
- Execute: Take ownership of services, incidents, and follow‑through—turning lessons learned into measurable improvements
- Impact: Help shape foundational SRE practices and introduce modern reliability and AIOps capabilities that scale with the business
Skills
- Bachelor's degree in Computer Science, Engineering, or a related technical field
- 5+ years of experience in software or platform engineering, including 3+ years in an SRE, DevOps, or reliability‑focused role
- Strong hands‑on experience with at least one major public cloud platform (AWS, Azure, or GCP)
- Proficiency in Python or another object‑oriented programming language for automation and tooling
- Production experience with Kubernetes, Docker, and Helm
- Experience implementing Infrastructure as Code using Terraform or similar frameworks
- Working knowledge of modern observability tools across metrics, logs, and tracing
- Real‑world incident response experience, including on‑call participation and post‑incident write‑ups
- Solid Linux system administration skills
- Collaborative, coachable mindset with a desire to grow under senior mentorship
- Up to 10% travel as needed
- Participation in an SRE on‑call rotation is required
- Experience working in regulated environments such as healthcare, financial services, or government (HIPAA, SOC 2, or similar)
- Familiarity with managed service provider models for L1/L2 operations
- Exposure to AIOps, ML‑based anomaly detection, or LLM‑assisted incident triage
- Understanding of GitOps principles and tools such as ArgoCD or Flux
- Experience operating secure, compliant Kubernetes platforms
- Familiarity with chaos engineering, messaging systems (Kafka, RabbitMQ), or stateful services in Kubernetes
- Infrastructure as Code (Terraform preferred)
Benefits
- Hands-on mentorship from a Senior SRE in a true player-coach model
- Natural progression into a Senior Site Reliability Engineer position with strong performance and increasing ownership
- Lateral growth opportunities into platform engineering, security engineering, or product engineering
- Remote or hybrid work environment supported
- Employee Impact Groups that foster inclusion and belonging
- Learning and well-being programs that support personal and professional growth
Company Overview
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