Note: The job is a remote job and is open to candidates in USA. Wiz is a cybersecurity company helping organizations secure cloud and AI applications by connecting code, cloud, and runtime into a shared context. The Renewals Manager will manage customer renewals, drive retention and expansion revenue, mitigate renewal risk, maintain forecasts, and collaborate with Customer Success, partners, Legal, and Deals Desk.
Responsibilities
- Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date
- Achieve or exceed quarterly revenue goals - retention, growth and term extension of existing customer contracts
- Partner with Customer Success to assess customer health and drive the appropriate renewal strategy
- Maintain and report an accurate forecast of renewals within assigned book
- Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale
- Escalate whenever appropriate to help resolve customer concerns
- Identify "at-risk" renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals
- Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities
- Collaborate cross functionally with Legal and Deals Desk as applicable
- Recommend and contribute to process improvements
Skills
- Must be located in the Central United States
- 2 years of related cybersecurity and renewals experience
- Experience working in a SaaS revenue organization (such as Sales, CSM, or a renewals team)
- Deep understanding of SaaS offerings and pricing models, with the ability to learn Wiz's offerings and pricing with agility
- Ability to work independently and as part of a team
- Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement
- Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship
- 5 years of related cybersecurity and renewals experience
- Proven track record of success and over-achievement of renewal quota in previous positions
- Highly collaborative with the ability to succeed in an entrepreneurial environment
- Familiarity with systems: Salesforce, CPQ, IronClad, ChurnZero
Benefits
- Bonus
- Equity
- Benefits
Company Overview