Note: The job is a remote job and is open to candidates in USA. Concentrix is a global customer experience and intelligent transformation organization serving well-known brands. The Automotive Inside Sales Representative works remotely to provide inbound and outbound customer support, close sales, build client relationships, retain customers, and deliver expert customer experiences.
Responsibilities
- Provide inbound and outbound customer support using a call flow guide
- Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
- Use product knowledge, build client relationships, and find new ways to retain customers
- Be detail-oriented when it comes to sales of products and services
- Track, document, and retrieve information in databases
- Offer additional products and/or services with every sale
- Deliver expert customer experiences…with a smile
Skills
- • 1+ year of proven B2B experience (meeting quotas, working on commission, selling products and/or services)
- • Account Management experience preferred
- • Experience utilizing a CRM preferred (such as SalesForce)
- • A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing deals
- • Open availability
- • A high school diploma or GED
- • A quiet, distraction-free environment to work from in your home
- • Proficiency in fast-paced multi-tasking
- • Eagerness to learn new technologies
- • Strong computer navigation skills and PC knowledge
- • A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
- • High Speed internet (no wireless/hotspots or satellite) and a smartphone
- • Must reside in the United States and have a valid U.S. address for residence
- The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature
- In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence
Benefits
- Medical, dental, and vision insurance
- Comprehensive employee assistance program (EAP)
- 401(k) retirement plan
- Paid time off and holidays
- Paid training days
- DailyPay enrollment option to access pay "early," when you want it
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Company Overview