[Remote] Renewal Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Kforce Inc. is recruiting for a client seeking a Renewal Operations Analyst to support a fast-growing SaaS organization. The role partners with Renewals leadership to improve forecasting, retention, churn analysis, reporting, business processes, and Salesforce-based operational solutions.

Responsibilities

• Partner with Renewals leadership to support forecasting, retention, churn analysis, and operational reporting
• Gather business requirements and design scalable process and system improvements
• Configure and enhance Salesforce workflows, reporting, dashboards, routing logic, and operational tools
• Develop and maintain operational frameworks, KPIs, and analytics that support business objectives
• Collaborate across Operations, Finance, Systems, and Revenue teams to drive efficiency and process improvements
• Support compensation, quota, territory planning, and related operational initiatives as needed

Skills

• • Direct experience supporting a Renewals organization (required)
• • Strong Salesforce administration and reporting experience
• • Experience translating business requirements into technical solutions
• • Experience building operational processes, workflows, reporting, or routing models
• • Background in Revenue Operations, Renewals Operations, or Sales Operations
• • Proven analytics and data-driven decision-making skills
• • Salesforce Administration background
• • Revenue Operations or Renewals Operations experience within a SaaS environment
• • Experience with compensation plans, quotas, commissions, or incentive programs
• • Territory planning, customer health scoring, pricing analysis, or lead-routing experience
• • Experience working in high-growth technology organizations

Benefits

• Medical, dental, and vision insurance for eligible employees
• HSA for eligible employees
• FSA for eligible employees
• 401(k) for eligible employees
• Life, disability, and ADD insurance for eligible employees
• Paid time off for salaried personnel
• Paid sick leave for hourly employees on a Service Contract Act project

Company Overview

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. It was founded in 1962, and is headquartered in Tampa, Florida, USA, with a workforce of 1001-5000 employees. Its website is https://www.kforce.com/.

Company H1B Sponsorship

Kforce Inc has a track record of offering H1B sponsorships, with 281 in 2026, 792 in 2025, 667 in 2024, 734 in 2023, 843 in 2022, 1197 in 2021, 858 in 2020. Please note that this does not guarantee sponsorship for this specific role.