Note: The job is a remote job and is open to candidates in USA. Envision Technology Solutions is seeking an experienced Project Manager with strong exposure to the Quick Service Restaurant (QSR) industry. The role leads end-to-end technology, digital, operational, and business transformation projects, including planning, execution, stakeholder coordination, vendor management, risk mitigation, technology rollouts, and post-implementation support.
Responsibilities
- Own projects from initiation through implementation and closure , ensuring delivery within scope, timeline, and budget
- Work closely with business stakeholders, restaurant operations, IT, product, finance, supply chain, marketing, and external vendors
- Gather and document business requirements, define project scope, deliverables, milestones, and success criteria
- Develop and maintain detailed project plans, timelines, resource plans, RAID logs, and status reports
- Manage QSR technology and transformation initiatives such as:
- POS and restaurant management systems
- Online ordering and delivery platforms
- Mobile applications and loyalty programs
- Kiosks and self-service solutions
- Kitchen Display Systems (KDS)
- Payment and digital wallet integrations
- CRM and customer engagement platforms
- Inventory and supply-chain systems
- Menu management and pricing solutions
- Store opening, refurbishment, and technology rollout projects
- Coordinate pilot launches, UAT, rollout, training, and post-implementation support
- Identify project risks, dependencies, issues, and mitigation plans and ensure timely escalation
- Manage third-party vendors, system integrators, technology partners, and consultants
- Track project budgets, resources, procurement, and vendor deliverables
- Establish project governance and conduct regular steering committee and stakeholder meetings
- Ensure projects comply with organizational policies, security requirements, data privacy, and relevant QSR/food-service regulations
- Drive change management and adoption across restaurants and corporate teams
- Monitor project KPIs and prepare executive-level dashboards and presentations
- Conduct post-project reviews and implement lessons learned for future initiatives
Skills
- Bachelor's degree in Business Administration, Technology, Engineering, Operations, or a related field
- 5–10 years of project management experience, preferably with experience in QSR, retail, hospitality, food & beverage, or consumer-facing businesses
- Proven experience managing cross-functional and technology-enabled projects
- Strong understanding of QSR restaurant operations and the customer journey
- Experience working with multiple stakeholders, vendors, and geographically distributed teams
- Strong knowledge of project management methodologies such as Agile, Scrum, Waterfall, or hybrid approaches
- Excellent skills in project planning, risk management, stakeholder management, and communication
- PMP, PRINCE2, Scrum Master, or equivalent certification
- Experience with POS, ERP, CRM, loyalty, digital ordering, delivery aggregators, payments, or restaurant technology platforms
- Experience managing multi-store or nationwide technology rollouts
- Experience with Agile product/project delivery
- Strong understanding of APIs, system integrations, data flows, and enterprise applications
- Experience with tools such as Jira, Confluence, MS Project, Smartsheet, or similar platforms
Benefits
- Remote work arrangement
Company Overview
Company H1B Sponsorship