Note: The job is a remote job and is open to candidates in USA. Tebra is an all-in-one EHR+ platform built exclusively for independent healthcare practices, connecting electronic health records, billing, automation, telehealth, and marketing solutions. The Vice President, Technology Operations will lead technology operations strategy, infrastructure, security, data, DevOps, cloud operations, AI adoption, and modernization initiatives while driving scalability, reliability, efficiency, and business alignment.
Responsibilities
- Lead adoption and usage of advanced AI technologies across the operations organization to improve overall internal efficiency, getting more done to accelerate product and business outcomes
- Stay on top of leading technology operational trends and AI advancements, identifying the best, creative solutions to incorporate to drive efficiency and greater throughput
- Provide leadership, vision and strategy driving automation, stability, and availability of our technology infrastructure leveraging cloud and on-premise technologies to support business agility and maximize efficiencies
- Drive innovation across security, data privacy, data and development operations and infrastructure
- Define the technology operations strategy and roadmap to support current and future business needs for scalability, growth capacity, and quality of service (performance, reliability, and business continuity)
- Define requirements for new technology implementations and clearly communicate them to key business stakeholders
- Partner with senior leaders across the business to realize measurable outcomes aligned with business expectations
- Drive the execution of security, data, infrastructure and technology operations initiatives and projects to achieve the expected scalability, performance, and availability targets
- Assess and communicate risks associated with technology-related investments and purchases
- Support business growth initiatives by aligning the technology operations vision with the business strategy
- Develop business case justifications and cost/benefit analyses for technology operations spending and initiatives
- Develop and implement the people, process and technologies, necessary for meeting current and future customer demands
- Define, maintain, and present metrics to the executive and leadership team on a regular basis such as overall security, data, and infrastructure health, any risk areas, productivity stats, and overall health of technology operations
- Define, measure, and improve technology standards across the organization to establish a technology-enabled competitive edge
- Provide reliable due diligence and technical assessments of potential acquisitions
Skills
- Bachelor's degree or higher in the field of computer science, information systems, or engineering
- 15 years of experience managing technology operations in the fields of development operations, data, infrastructure, and cybersecurity
- Extensive knowledge and direct experience with AI tools and methodologies on how to apply them to improve operational efficiency
- Strong technical background in an environment with a heterogeneous mix of on-premise, hosted, and cloud hardware and software
- Experience with leading operational technologies for deployment, maintenance, and monitoring of large scale SaaS platforms
- Experience with hosting operations and leading cloud migrations with AWS, Azure, and GCP
- Manage vendor relationships and negotiate contracts bringing the best solutions to Tebra while optimizing expense costs
- Strong executive communication skills with the ability to clearly communicate technical details and strategy to non-technical leadership
- Demonstrated success leading modernization and transformation initiatives across data and infrastructure environments
- Strong knowledge of cybersecurity methodologies and practices to stay ahead of growing security threats
- Demonstrated success in leading large, diverse global teams
- Effective people leader who attracts and retains strong talent
- Expert knowledge of technology environments, including networks, operating systems, databases, application and web servers
- Technical experience with systems networking, databases, infrastructure, and user support
- Experience defining standardized operating procedures and services across various operational disciplines
- Experience in strategic technology planning, execution, and policy development
- Experience with business processes, management, and budgeting
- Strong understanding of project management principles
- Proven experience in planning, organization, and development
- Demonstrated ability to apply technology solutions to business problems
- Experience with acquisition due diligence and integrations
Benefits
- Eligible employees have the opportunity for variable pay and a robust benefits package.
- United States: healthcare benefits.
- United States: a discount through Dell for work-from-home basics.
- United States: resources to help you keep your mind and body healthy.
- United States: Gympass for a great workout.
- United States: Telus Employee Assistance Program for mental health resources.
- United States: other resources for everyday occurrences.
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