Note: The job is a remote job and is open to candidates in USA. Confidential is seeking a Principal Salesforce Administrator to lead the administration, optimization, and strategic evolution of its Salesforce platform. The role focuses on revenue operations and enablement, including Salesforce CPQ expertise, scalable systems design, GTM process automation, reporting, integrations, governance, and platform enhancements.
Responsibilities
- Act as the primary administrator of Salesforce, owning system configuration, data architecture, and process automation across Sales Cloud and related tools
- Serve as the internal subject matter expert for Salesforce CPQ, managing product catalog, pricing logic, quoting workflows, and renewals
- Partner with RevOps, Sales, Marketing, and Finance teams to improve and automate GTM processes including lead routing, opportunity management, territory assignments, and sales forecasting
- Design and implement scalable workflows, flows, and custom configurations to support evolving business needs
- Own QA testing for Salesforce changes, including test planning, regression testing, user acceptance testing support, and validation of new configurations, automations, and CPQ updates prior to release
- Develop and maintain high-impact reports and dashboards to enable data-driven decision-making across the sales funnel and customer lifecycle
- Support integration and data flow between Salesforce and other key systems (e.g., ERP, billing, CLM, marketing automation)
- Ensure system governance, security, data integrity, and compliance with change management practices
- Identify and lead high-impact platform enhancements in support of go-to-market and revenue initiatives
Skills
- 7–10 years of experience administering Salesforce in a B2B environment, with at least 3+ years of hands-on experience with Salesforce CPQ
- Salesforce Administrator Certification (ADM 201) required; Salesforce CPQ Specialist Certification preferred
- Proven experience supporting revenue operations and GTM strategy through scalable Salesforce configuration and automation
- Deep understanding of Salesforce declarative tools (Flows, validation rules, custom objects, approval processes, formula fields)
- Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment
- Exceptional communication skills and the ability to work cross-functionally with Sales, Finance, Product, Marketing, and IT stakeholders
- Experience with third-party tools and integrations (e.g., NetSuite, Zone, HubSpot, DocuSign, Gong, Zendesk, Power BI) is a plus
- Salesforce CPQ Specialist or Advanced Administrator Certification
- Experience working in high-growth B2B SaaS or recurring revenue environments
- Working knowledge of Apex, SOQL, and Salesforce DevOps or change management best practices
- Experience integrating Salesforce with ERP (e.g., NetSuite), billing platforms (e.g., Zone), and CLM systems (e.g., Ironclad, DocuSign)
- Strong understanding of sales process design, pipeline management, and forecasting best practices
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