Note: The job is a remote job and is open to candidates in USA. NVA General Practice is seeking a Leave Administrator to support its Benefits Team. The role manages employee leave of absence and accommodation requests, maintains case documentation, ensures compliance with applicable regulations, and coordinates with employees, managers, HR, Legal, People Operations, and Benefits teams.
Responsibilities
- Serve as the primary point of contact for employees and managers regarding leave of absence and accommodation inquiries
- Provide employees with clear and accurate information about their leave and accommodation options, statutory entitlements, and required documentation
- Coordinate the administration of ADA accommodations, ensuring employees and managers are informed of their responsibilities and next steps
- Manage a caseload of leave and accommodation requests, ensuring timely follow-ups and updates to all stakeholders
- Track and document all employee interactions, requests, and case details in the case management system, maintaining compliance with federal, state, and company regulations
- Monitor and track leave timelines to ensure appropriate notifications and actions are taken, including approvals, denials, and return-to-work processes
- Ensure compliance with federal and state leave laws, including FMLA, ADA, and applicable state-specific leave regulations
- Maintain accurate and up-to-date records of all leave and accommodation cases in compliance with legal and company requirements
- Work closely with HR, Legal, People Operations, Benefits, and managers to coordinate leave and accommodation requests, resolve escalations, and ensure alignment with organizational policies
- Provide updates to managers and HR teams on the status of employee leaves and accommodations
Skills
- • Associate's degree or equivalent work experience required
- • 2-4 years of experience in leave administration or a related field
- • Basic knowledge of federal, state, and local leave laws (e.g., FMLA, ADA, state-specific paid leave programs)
- • Strong case management and organizational skills, with the ability to manage multiple requests simultaneously
- • Excellent communication skills, both written and verbal, with the ability to interact professionally with employees and managers
- • High attention to detail and accuracy in maintaining records and documentation
- • Ability to prioritize tasks effectively and meet deadlines in a fast-paced environment
- • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Bachelor's degree preferred
- Experience using HRIS and case management systems preferred
Company Overview