Note: The job is a remote job and is open to candidates in USA. Kraken creates technology that transforms utilities and enables a cleaner, more intelligent energy system. The Lead Platform Engineer will manage the Solutions team across the US and EU, coordinate with global platform leadership, and oversee the delivery and automation of client application infrastructure. The role combines technical leadership, people management, production support, architectural guidance, and delivery of platform improvements.
Responsibilities
- Work closely with the APAC Solutions lead, Director, Heads of Platform Engineering and Client Engineering to define strategic objectives and team direction
- Manage team priorities and ensure initiatives are completed within deadlines
- Work with Client Engineering and pre-Sales teams to support client use cases and integrations, with a continuous improvement workstream to streamline and automate app builds
- Provide production support for highly-available, large-scale internet-facing distributed systems
- Line manage 7-10 Platform Engineers in Solutions team across the US and EU, and co-manage the global, follow-the-sun team and pipeline to support new client infrastructure builds
- Set clear performance expectations and regularly review individual and team performance, offering actionable insights and constructive feedback to support and grow team members
- Lead a strong team culture with open communication, trust, and inclusive team environment
- Participate in Platform Engineering leadership and org-wide efforts as well as setting high standards for team health, code hygiene, and ways of working
- Deliver technical improvements such as small features and bug fixes
- Support team delivery through code reviews, technology research and architectural guidance
Skills
- Excellent communication skills, with a focus on doing this asynchronously across multiple timezones and countries
- Demonstrable impact working effectively with developers, product managers and other business stakeholders to understand and deliver impactful projects or improve KPIs
- Record of successfully and consistently delivering critical path projects, on time and at scale
- Meticulous organisation and planning skills
- Experience of mentoring and coaching highly-autonomous teams
- Proficiency with AWS. We use a lot of different AWS services and including Amazon EKS in production
- Knowledge of Platform Engineering best-practices, including security, CI/CD tooling and methodologies
- Applicants must have the right to work in the country that they're applying to, at the time of application
- Experience working on SaaS platforms, including engaging product teams to ensure up-skilling and knowledge sharing across teams
- Proactive, problem-solving orientation with an interest in continual improvement
- Prior experience in globally distributed teams
Benefits
- Great medical, dental, and vision insurance options.
- Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.
- 401(k) plan with employer match.
- Parental leave. Biological, adoptive and foster parents are all eligible.
- Pre-tax commuter benefits.
- Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance.
- Equity Options: every Kraken employee owns part of the business.
- Modern office or co-working spaces depending on location.
Company Overview