Note: The job is a remote job and is open to candidates in USA. Starbucks is a coffee company that emphasizes connection, service, and leadership development. The Manager, Engineering will lead engineering operations and reliability, enable development teams, ensure secure and compliant systems, automate and scale infrastructure, and manage a high-performing technical team.
Responsibilities
- Lead engineering operations and reliability – Oversee system configuration, monitoring, maintenance, and support to ensure stability and performance
- Enable development teams – Partner closely with engineers to resolve issues, improve workflows, and support build and release processes
- Drive operational excellence – Lead Incident, Change, Release, and Problem Management practices while implementing monitoring and alerting solutions
- Ensure secure and compliant systems – Deliver solutions aligned with security, architecture, and regulatory standards (e.g., PCI, SOX)
- Automate and scale – Identify opportunities to automate processes and improve efficiency, scalability, and reliability
- Lead and develop a high-performing team – Coach and manage engineers, driving engagement, growth, and strong team performance
- Collaborate across teams and vendors – Build strong cross-functional partnerships and manage external partners to achieve business outcomes
Skills
- 8–10 years of experience in software development, systems engineering, or infrastructure operations
- 5+ years managing complex systems or application development projects
- 3–5 years leading or managing technical teams
- Bachelor's degree in Computer Science or related field
- Experience with cloud or highly virtualized environments
- Experience with monitoring, logging, and alerting tools
- Knowledge of networking fundamentals (TCP/IP, load balancing, firewalls, proxies)
- Experience with scripting or programming languages such as Python, Java, or Go
- Proven ability to lead cross-functional teams and deliver in a fast-paced environment
Benefits
- Medical, dental, and vision insurance for the partner and family
- Basic and supplemental life insurance for the partner and family
- Other voluntary insurance benefits for the partner and family
- Short-term and long-term disability coverage
- Paid parental leave
- Family expansion reimbursement
- Paid vacation from date of hire
- Sick time accrued at 1 hour for every 25 hours worked
- Eight paid holidays
- Two personal days per year
- Eligible partners' participation in a 401(k) retirement plan with employer match
- Discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- Incentivized emergency savings
- Financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
- Student loan management resources
- Access to other educational opportunities
- Backup care
- DACA reimbursement
Company Overview