Note: The job is a remote job and is open to candidates in USA. IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. They are currently hiring Inbound Work from Home Customer Service Representatives who are passionate about delighting customers and making every interaction an unforgettable experience.
Responsibilities
- Assist all customers through inbound calls, emails, and/or chats
- Communicate a variety of information to the customer
- Be an active listener and help resolve customer inquiries
- Provide a meaningful and positive experience with every customer interaction
- Learn and retain a thorough working knowledge of all existing and new products and services
Skills
- A high school diploma (or equivalent)
- 6 months – 1 year of customer service experience
- Great communication skills, both verbal and written
- The ability to be consistently ready to work and on time as scheduled
- Reliable internet speed and broadband connection
- A secure area in the home to work from
- The ability to work effectively in a work-at-home setting
- The understanding that although this is a Work from Home position, you must be located in Las Vegas, NV
Benefits
- Work from home!
- Flexible schedules
- Industry-leading benefits - Health, Dental, Vision, 401(k)
- Amazing career growth opportunities
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Referral program
- Vision insurance
- Work from home
Company Overview