Note: The job is a remote job and is open to candidates in USA. Solace is a Series C startup dedicated to redefining healthcare by providing patients with expert advocates and tools for better decision-making. As a UX Writer, you will collaborate with Product Designers, Product Managers, and Engineers to create human-centered experiences that simplify complex healthcare interactions through effective language and content strategy.
Responsibilities
- Write product content across onboarding, navigation, workflows, notifications, forms, and key user experiences
- Write technical, audience-calibrated content for advocates, physicians, and other specialized audiences where precision and compliance sensitivity matter
- Partner closely with Product Design, Product Management, and Engineering from discovery through launch
- Help define content strategy and messaging for new features
- Learn, apply, and help evolve Solace's established product voice, terminology, and writing standards
- Participate in design critiques, user research, and product discussions
- Continuously improve the product experience through thoughtful iteration and collaboration
- Explore and shape how AI-assisted writing tools can support clear, human-centered product experiences
Skills
- 4–6 years of experience writing for digital products or complex user experiences
- Previous experience working effectively on an agile distributed team
- Exceptional writing and editing skills
- Deep understanding of UX writing and content design principles
- Ability to simplify complex information into clear, approachable language
- Excellent communication and collaboration skills
- Interest in how AI tools can support, not replace, thoughtful, human-centered writing
- A genuine appetite for feedback, and the instinct to use critique to sharpen the work
- A growth mindset, with a drive to keep improving as a writer
- Empathy and strong attention to detail
- A portfolio showcasing product writing or UX content work
Company Overview