Note: The job is a remote job and is open to candidates in USA. Cornerstone Building Brands is a manufacturer of exterior building products serving residential and commercial customers across North America. The Territory Sales Representative will drive special-order sales, train millwork and ProDesk associates, maintain product displays and stock business, build store relationships, plan sales activities, resolve customer issues, and provide territory feedback.
Responsibilities
- **50% Drive Special Order Sales:** Increase market share by driving sales of special-order sales units, dollars, and average selling price in the following business segments: Millwork Department, and Customer Order Expeditor (COS), & Specialty Assistant Store Manager (SASM)
- **15% Training:** Provide product knowledge training, product demonstrations and comprehensive MyCD program training for all millwork and ProDesk associates
- **10% Maintain Existing Stock Business:** Work with Merchandising Execution Team (MET) to ensure stock product integrity & correct price labels. Use Digital Bay Service request (DBSR) to rate the bays and ensure projects are executed correctly. Inspect displays both in showroom and in-aisle. Review Planograms and make sure the bays are set to planogram
- **10% Customer Rapport:** Engage with everyone at the store including store managers, assistant managers, receiving, & order expeditors
- **5% Sales Planning:** Strategically plan weekly schedule and report sales activity using available tools, including CRM and Call Reporting applications
- **5%** **Problem Resolution:** Address customer complaints promptly, investigate issues, and recommend solutions to ensure customer satisfaction
- **5% Management Feedback:** Share feedback to sales team leadership on competitive environment within your sales territory, challenges to driving sales and opportunities to drive sales
- **Travel 25% + with overnights:** Depending on your territory overnights will be required
- **Store Visit Protocol**:
- Time In Store: 45 – 60 minutes on average. Time spent in store should be based on TSR’s judgement of current needs
- Pro Sales Desk & Millwork Desk – training millwork associates and appointment setting
- General Housekeeping - Review of product literature, review of store stock using Orderup and partner with MET when applicable
- Display Quality Check – Ensure all displays meet the company’s quality expectations (Ex: No rips in screens, window/patio doors operating as intended, displays intact with no defects, etc.)
Skills
- High School Diploma or equivalent required
- Strong problem-solving, negotiation, and communication skills essential
- General knowledge of major competitive brands within the industry
- Proficient in Microsoft Office applications including Word, Excel, and PowerPoint
- Solid time management skills with the ability to prioritize multiple responsibilities effectively
- Strong interpersonal and teamwork skills with a high level of integrity and personal motivation
- Being adaptable and open to new ways of working is crucial. Embrace change with a positive mindset
- Ability to bounce back from setbacks, stay focused, and maintain productivity during challenges
- Be willing to adapt to new processes, technologies, and ways of thinking
- Collaborate with colleagues, share insights, and work together to achieve common goals
- Must be at least 18 years of age to apply
- Bachelor's degree preferred
- Proven direct sales experience in the building products industry preferred
- Understanding of the building products industry and home improvement retail channel preferred
- Bilingual in Spanish preferred
Benefits
- Full-time team members receive medical, dental and vision benefits starting day 1.
- PTO
- Paid holidays
- FSA
- Life insurance
- LTD
- STD
- 401k
- EAP
- Discount programs
- Tuition reimbursement
- Training
- Professional development
- Remote work
Company Overview