Note: The job is a remote job and is open to candidates in USA. IHA is seeking an Analyst Charge-RIO to support Trinity Health leadership in achieving operational efficiency through data capture, analysis, reporting, and auditing. The role focuses on charge capture, coding documentation, reconciliation, revenue integrity, process improvement, reporting, and education of colleagues and providers.
Responsibilities
- Responsible for the data capture, analysis & reporting of data information to assist the Trinity Health leadership team achieve operational efficiency. Responsible for auditing of department information, producing reports & suggesting improvements to processes. Provides knowledge & expertise in the program, services & applications
- Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions
- Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution
- Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience
- Responsible for distribution of analytical reports
- Utilizes multiple system applications to perform analysis, create reports & develop educational materials
- Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized
- Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge
- Research & compiles information to support ad-hoc operational projects & initiatives
- Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making
- Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts
- Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices
- Responsible for ensuring accurate CPT and/or ICD-10 documentation for the patient billing process and educating colleagues and providers in accurately document services performed and using the appropriate codes representing those services. Maintains documentation regarding charge capture processes. Performs regular reviews of process adherence and identify missing charges. Coordinates with key stakeholders regarding impacts of system change requests and upgrades to processes to ensure capture accuracy. Provides oversight of charge reconciliation processes for assigned departments; ensuring daily and appropriate monthly reconciliations are occurring
- May perform or provide “at elbow” guidance to clinical departmental daily reconciliation processes including ensuring supply charges are appropriate captured (may include implants), identify duplicate charges and initiate appropriate communications when there are documentation and/or charge deficiencies or charge errors
- Performs charge entry/capture functions, charge approvals, and/or quality charge reviews; including but not limited to, appending modifiers, and checking clinical documentation. Provides feedback to intra-departmental Revenue Integrity colleagues including areas of opportunity
- Reviews and responds to various quality reports, including reports that identify missing charges, duplicate charges, late charges, etc. Maintain and update required reference logs and other reporting tools. May create and present information for decision making purposes
- Supports other stakeholders with denial related charge reviews including analysis of clinical documentation, root cause analysis and education to the responsible ancillary department
Skills
- High school diploma or GED
- Minimum of one (1) to two (2) years of relevant work experience in a hospital and/or Physician Practice environment and experience in revenue cycle, billing, coding and/or patient financial services
- Experience working with current medical terminology, data entry, supply chain processes, hospital and/or Medical Group practice operations; hospital and/or Physician group practice revenue cycle front-end functions such as patient registration that may impact charge related errors; and billing and regulatory guidelines related to charging and other revenue cycle processes and ability to assist clinical departments and/or physician practices with changes to their charging practices based on guidelines
- Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional
- Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional
- Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional
- Exposure to interruptions, shifting priorities & stressful situations. Frequent
- Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Frequent
- Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent
- Perform manual dexterity activities & / or grasping / handling. Continuous
- Ability to climb, kneel, crouch & / or operate foot controls. Occasional
- Use a computer / other technology. Frequent
- Sit with the ability to vary / adjust physical position or activity. Frequent
- Maintain a safe working environment & use available personal protective equipment (PPE). Continuous
- Ability to provide assistance in the event of an emergency. Occasional
- Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional
- Lift a maximum of 30 pounds unassisted. Occasional
- Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Occasional
- Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous
- Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Occasional
- Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional
- Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional
- Lift a maximum of 30 pounds unassisted. Occasional
- Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional
- Encounter a clinical / patient facing / hands on interactive work environment. Occasional
- Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous
- Work outdoors with variable external environmental conditions. Occasional
- Charge control/capture work experience strongly preferred
- Licensure/Certification: RHIA, RHIT, CCS, CPC/COC, AAPC or other coding credentials and/or Licensed Vocational Nurse/Licensed Practical Nurse licensure preferred
- CHC (Healthcare Compliance Certification) preferred
- CHRI certification/membership strongly preferred
Benefits
- Remote work position
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