Note: The job is a remote job and is open to candidates in USA. Bank of America is a global financial institution seeking a Technical Analyst to support End-of-Life product management. The role focuses on creating Excel-based update scripts, uploading and maintaining data, assisting with software upgrades, tracking remediation plans, and providing portfolio and performance reporting.
Responsibilities
- Create update scripts in bulk and maintain data integrity using Excel
- Work with EOL Lead and Program to upload data into systems by weekly deadlines
- Assist CIO teams with execution of EOL software upgrades by submitting and tracking requests on their behalf
- Research new EOL instances and create remediation instructions for teams to execute upgrades effectively
- Perform weekly uploads of all plans for centrally remediated, core team, and decommissioning records
- Provide weekly views of the overall EOL portfolio to EOL Leads post bulk uploads
- Provide organizational performance reporting, monitoring of key metrics, and coordinate development, tracking and execution of remediation action plans
Skills
- Extensive knowledge of Excel
- Ability to communicate effectively at different levels within the organization
- Previous success working in a dynamic environment with the ability to adapt to changing priorities
- Self-starter/self-directed, organized, and detail-oriented
- Strong technical acumen and analytical skills
- Excellent client interfacing skills
- Proven as a confident and creative problem-solver who can drive interaction with resources as well as work independently to research and resolve issues
- Experience with tools such as JIRA, SharePoint, and Tableau
- Experience with knowledge sharing, documentation of requirements, and issue tracking
- Experience tracking and reporting on End of Life products
- Experience creating macros in Excel
Benefits
- Remote position
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
Company Overview
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