Note: The job is a remote job and is open to candidates in USA. Securly is an AI-powered student wellness and safety company protecting students through technology and human intelligence. The Student Safety Analyst reviews AI-flagged online activity, assesses risk, manages emergency communication protocols, and monitors real-time alerts to help school safety teams prevent harm.
Responsibilities
- Incident Analysis : Review potentially harmful online activity flagged by AI and decide on appropriate intervention levels
- Crisis Response & Communication : Manage emergency protocols and communicate with school districts via email or phone to prevent harm
- Operational Queue Management : Actively monitor the real-time online queue to ensure no critical incident is missed
- Data & Documentation : Maintain meticulous records in support software, detailing investigative steps and outcomes for all incidents
Skills
- Candidates must live in US or UK based
- Monday - Friday 7-3 Central US Time (some flexibility possible)
- Leverage a background in education, psychology, or law enforcement to accurately distinguish between typical student behavior and high-stakes crisis indicators
- Draw upon past crisis intervention or counseling experience to execute immediate, high-pressure communication protocols during extreme-risk incidents
- Maintain high-level concentration to manage a continuous real-time queue, ensuring all critical alerts are documented and escalated within the required 5 min window
- Regularly interpret social media trends and pop culture slang to provide schools with the critical context needed for effective safety interventions
- Utilize bilingual proficiency to conduct real-time safety
Benefits
- Remote-first work culture with Unlimited Vacation (Flex Time)
- 13 paid holidays
- A full week of paid holiday break around Christmas and New Year
- 12 weeks of fully paid parental leave for birth, adoption, or fostering
- Company-sponsored medical, dental, and vision benefits
- Comprehensive EAP
- Unlimited free access to well-being and mental health resources
- 401(k) plan with employer match
- Tax-advantaged spending accounts (HSA/FSA)
- $1,000 annual stipend for professional development to support continuous learning
- Exclusive access to the PerkSpend discount platform for savings on travel, electronics, gym memberships, and more
- A culture recognized as a Top Place to Work for 3+ years running
Company Overview