Note: The job is a remote job and is open to candidates in USA. Körber Supply Chain is a global operating company focused on delivering innovative solutions in the pharmaceutical and biotech manufacturing industry. They are seeking a Strategic Account Manager to drive account strategies, manage customer relationships, and provide consulting support for global MES programs.
Responsibilities
- You will drive strategic account strategies and serve as the lead point of contact for all customer account management matters
- Develop and implementing global account strategies for our strategic accounts within the Pharma-, Biotech and Cell & Gene industry
- “Face to the customer” - centrally managing the customer relationship and interface. customer satisfaction, strategic and global spanning topics e.g. steering / escalation and contract management
- Create value solutions and quantifying value for our key customers; in that regards also working with Product Management to further develop our product portfolio
- You will provide management support and management consulting to customers for global MES programs
- Report to executive management in regard to corporate and business objectives for assigned key accounts
- Advance our Strategic Account Management methodology
- Clearly communicate the progress of monthly / quarterly initiatives to both internal and external stakeholders, and collaborate with internal/external resources
- Forecast and track key account metrics
Skills
- Strong track record of sales in the MES space
- 5-10 years of sales experience
- Excellent verbal and written communication skills. Ability to communicate precisely and effectively from Department to C-Level
- Strong decision influencer and negotiation skills
- Ability to collaborate in a team environment and drive results within a matrix organization, and ideally experience working as part of a global team
- Ability to align short term objectives with overall strategic goals
- Superior ability to remain composed and organized in a high pace work environment
- Self-motivated, energetic and enthusiastic personality
- Experience in defining and delivering IT projects in the regulated industry
- Willingness to travel to both customer sites and our corporate office locations
- Experience with CRM software and MS office
- IPMA / PMP certification is a plus
Benefits
- You will work in a modern work environment with open culture towards improvements and new ideas
- You are part of a global operating company with a wide customer basis and a growing business
- You profit from international cooperation within group-expert network to implement corporate wide concepts
- You will work in a team who is focusing on customer requirements
- You will get an attractive compensation package including health, dental, vision insurance and retirement plan
Company Overview