Note: The job is a remote job and is open to candidates in USA. Wilqo is a company focused on redesigning mortgage lending with an emphasis on automation and efficiency. As a Senior Product Consultant/Implementations, you will manage implementation projects and provide expert advisory services to improve business processes and integrate the Charlie platform.
Responsibilities
- Establishing a trusted relationship with the customer at all levels within the organization
- Identifying existing business processes, for improvement opportunities within Charlie
- Providing advisory on industry considerations around business process and system capabilities
- Preparing and working with a detailed plan to complete project activities
- Managing and performing configuration tasks (not coding/development) in conjunction with the customer
- Providing on-going support during project implementations and post-go-live support
- Facilitating/leading training
Skills
- Demonstrated success managing customer-facing technology implementations with at least 3+ years of experience implementing LOS technology
- Deep understanding of loan origination process with at least 7 years of experience in the mortgage industry
- Passion for helping customers find creative ways to solve business problems and more effectively run their business
- Experience working both independently and, in a team-oriented, collaborative environment
- Strong conceptual, analytical, and problem-solving skills
- Strong project and time management skills
- Must be a relationship builder and team player with the ability to effectively interact with individuals at all levels both internally and with customers
- Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously
- Proficiency in Microsoft Suite
- Excellent oral and written communication skills
- Bachelor's degree or equivalent experience
- Experience in business analyst or process automation position preferred
Benefits
- Competitive benefits
- Responsible PTO
- Great team environment
Company Overview