Note: The job is a remote job and is open to candidates in USA. Clinical Ink is a global life science company that combines data, technology, and patient science to advance clinical discovery and improve clinical trials. The Sr. Clinical Trial Platform Trainer will prepare and deliver technical product training for internal teams and external clients, develop training materials and videos, support new product releases, and complete related follow-up activities.
Responsibilities
- Prepare and deliver technical training via web-based sessions
- Prepare and deliver face-to-face technical training sessions
- Complete all follow-up activities associated with each training session
- Write, revise, and update training scripts
- Create and maintain training materials for both internal and external use including user manuals, training guides, slide deck presentations, etc
- Train internal staff on products and releases as required
- Work with Product Development and other functional teams to transfer knowledge of new product releases
- Review all customer change control requests for potential training needs
- Maintain trainer study assignment worksheet
- Assist with the development of training videos as needed
- Record training videos for customers distribution
- Perform other tasks and projects assigned
Skills
- Bachelor's degree or equivalent work experience required
- 3-5 years of experience in instructional design or training
- Ability to travel up to 50%, both domestically and internationally (if needed)
- Strong writing and public speaking skills required
- Ability to write, edit, review, and manage instructional documentation
- Strong time management and organizational skills required
- Experience with Camtasia or other video editing software
- Prior experience working in pharmaceutical, life sciences, or similar industries desired
- Experience with a Learning Management System preferred
- Previous experience training technology preferred
Company Overview