Note: The job is a remote job and is open to candidates in USA. DCG Worldwide is seeking a Solutions Analyst to support an enterprise client engagement focused on implementing employee experience improvements across HR and IT systems. The role translates prioritized opportunities into requirements, manages delivery dependencies and backlog priorities, coordinates client project activities, and validates that completed work meets the intended requirements.
Responsibilities
- Translate prioritized opportunities into user stories, functional requirements, and written specifications
- Sequence work by dependency and identify items blocked by unassigned ownership
- Run weekly standups with the client project team, set the agenda, and track decisions
- Work blockers directly with stakeholders across HR, IT, Security, and Operations
- Define acceptance criteria and validate delivered work against requirement intent
- Maintain the backlog and reprioritize as work completes or stalls
Skills
- Bachelor's degree in Information Systems, Computer Science, Business Administration, Human Resources, Industrial Engineering, Organizational Psychology, or a related field
- 3 to 5 years in business analysis, solutions architecture, or technical product roles
- Proven experience writing requirements that development teams can build from without rework
- Comfort working across HR and IT functions, and translating between them
- Exposure to enterprise platforms in at least one of these areas: ITSM, identity and access management, or HCM
- Working knowledge of LLM platforms such as Claude, Gemini, or Microsoft Copilot, and practical judgment about where they help and where they do not
- Comfortable working directly with director-level stakeholders and raising blockers early
- Self-directed, with support from a DCG Worldwide engagement lead
- Remote, with travel of approximately 5% to client sites
- Valid driver's license and a clean driving record
- ServiceNow, Okta, SAP SuccessFactors, or Workday exposure
- Experience in a regulated industry
- Experience carrying design intent from research into delivery
- Candidates based near Baltimore, Dover, Philadelphia, Orlando, South Florida, or in Texas preferred
Benefits
- Remote work in the United States
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