Note: The job is a remote job and is open to candidates in USA. The Metropolitan Transportation Authority operates a large regional public transportation network, including bus, subway, and commuter rail services. The AGM Operations - Regional Operations role manages maintenance, transportation, administrative, and operational activities within a depot or division, overseeing service quality, employee performance, expenditures, safety, and operational planning.
Responsibilities
- Direct, manage, monitor, and evaluate the performance of all Maintenance, Transportation, Administration and co-dependent operational activities to ensure safe, reliable, and clean buses are provided for service. May be assigned to division's road operation
- Direct the industrial and labor relations activities at the Maintenance and Transportation Depot level or for division's road operation. Assist in the development of borough-wide maintenance and transportation objectives for labor negotiations. Direct the uniform application of all administrative policies and procedures within the depot
- Direct policy and procedural compliance for the depot's maintenance and transportation operations or for the division's road operation and ensure the uniform implementation of executive direction. Ensure coordinated operation and maintain standards. Participate in the development of executive policy for the borough
- Assist in the management of the operational implementation of capital and operating based depot repair/rehab programs. Identify, prioritize, and assist construction forces in depot repair and modernization of employee and operating facility activities. Ensure coordination of efforts and minimal levels of disruption to operations
- Assist in the development and implementation of the borough's annual operating plan for maintenance and the delivery of transportation services and the attainment of borough goals. Assist the General Manager in developing short-term and long-range strategic plans and objectives
- Performs other duties as assigned
- Complies with all policies and standards
- May be required to work hours outside regular work hours, as applicable
- Observes the work performed by contractors, as applicable
- Reviews invoices and approves them if the work has contractual standards, as applicable
- Addresses performance issues with the contractor when possible, as applicable
- Escalates issues to other parties when needed, as applicable
Skills
- High School Diploma or General Education Degree (GED) and
- A minimum of 12 years of professional experience
- Minimum of 8 years in a managerial/supervisory capacity
- Experience managing, directing, and controlling a large multi-purpose transit operation
- In-depth knowledge of the principles of transportation and maintenance operations
Company Overview