Note: The job is a remote job and is open to candidates in USA. Gainwell Technologies helps improve the health and well-being of vulnerable people through leading-edge technologies and healthcare solutions. The Senior Technical Writer researches and develops complex technical documentation, online help files, and system/software documentation packages while coordinating projects and guiding less experienced personnel.
Responsibilities
- Researches, writes, edits, and proofreads complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way
- Determines the scope and timeline of new documentation projects in order to plan projects. Coordinates project plans, determines resources, etc
- Interviews programmers, engineers, developers, and other technical personnel. Reads previous documentation and design notes, and uses computer based training or company technical products to gather and research complex technical information for use in complex documentation
- Writes, organizes, enters and compiles complex online help files to support end users
- Creates, compiles, and delivers complex system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc., from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes
- Assists in establishing style guidelines and standards for texts and illustrations to meet business needs
- Provides leadership and work guidance to less experienced personnel
Skills
- Bachelor's degree or equivalent combination of education and experience
- Six or more years of technical writing experience
- Experience working with desktop publishing, word processing, and on-line documentation software
- Experience working with industry writing style such as grammar, sentence form, and structure
- Experience working with company software products
- Strong communication skills
- Personal computer and business solutions software skills
- Strong proofreading and editing skills
- Ability to convert technical knowledge into easily understood terms
- Ability to work independently and as part of a team
- Remote-based opportunity within the United States
- Opportunities to travel through your work (0-10%)
- Bachelor's degree in communications, journalism, technical writing or related field preferred
Benefits
- Work flexibility
- Learning and career development opportunities
- Generous, flexible vacation policy
- Educational assistance
- Comprehensive leadership and technical development academies
- Remote-based opportunity within the United States
- For all salaried, full-time candidates: a 401(k) employer match
- For all salaried, full-time candidates: comprehensive health benefits
Company Overview
Company H1B Sponsorship