Note: The job is a remote job and is open to candidates in USA. Capitol Light is part of Rexel USA, one of the largest distributors of electrical products in the United States. The Senior Project Manager is responsible for managing high complex project business, including order placement, shipment tracking, and customer billing, while maintaining strong relationships with customers, sales, and vendors.
Responsibilities
- Manage all aspects of high profile/complex projects that require a high level of product knowledge
- Communicate to the customer, expedite OS&Ds (over, short & damaged) and resolve customer issues promptly
- Read through all Purchase Orders to get an understanding of requirements and makes sure terms and conditions are correct
- Works with sales and vendors to obtain additional margin when possible
- Coordinate with vendors, customers and sales teams on pricing, order placement, claims and returned goods, and account management to ensure we are meeting customer expectations
- Expedite backorders to maximize fill rates and customer satisfaction
- Determine vendors and purchase requirements looking for additional pricing advantages and product substitution opportunities to substantially improve the overall profitability of the project
- Manage the delivery schedule, product quality, information updates and back charge
- Proactively seek alternative methods to deliver the project on time and within budget
- Provide timely price quotations, requotes, and/or proposals
- Further deepen customer relationships that may require on-site visits
- Coordinate with project team for documentation requirements such as O&M manuals, Test Reports, submittal packages, and Certificates of Compliance
- May provided training and guidance to entry level Project Managers
- Perform other duties as assigned
Skills
- 7+ years of quotation, project management, or customer service experience
- High School or GED - Required
- Ability to effectively communicate with customers and peers
- Knowledge of Microsoft Outlook, Word, Excel and Power Point
- Must possess an entrepreneurial spirit, be self-motivated and enthusiastic about the business
- Must possess the capacity to function effectively and multi-task in a demanding and time sensitive environment
- Must be detail oriented and possess excellent organizational and time management skills
- Must be analytical and able to solve problems
- Ability to drive results
- Experience in electrical distribution industry preferred
Benefits
- Medical, Dental, and Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- 401K with Employer Match
- Paid vacation and sick time
- Paid company holidays plus flexible personal days per year
- Tuition Reimbursement
- Health & Wellness Programs
- Flexible Spending Accounts
- HSA Accounts
- Commuter Transit Benefits
- Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
- Employee Discount Programs
- Professional Training & Development Programs
- Career Advancement Opportunities – We like to promote from within
Company Overview