Note: The job is a remote job and is open to candidates in USA. bolt is an insurtech company focused on embedding insurance solutions into everyday experiences across global markets. The Senior Implementation Consultant owns partner implementations end-to-end, configuring and launching SaaS solutions, managing client relationships, and coordinating cross-functional delivery through go-live. The role also supports testing, training, reporting, and process improvements for scalable partner onboarding.
Responsibilities
- Own OOTB partner implementations end-to-end as a client-facing individual contributor, executing the work directly from kickoff through go-live
- Configure, administer, and launch the platform hands-on for partners, translating workflows into working solutions and validating through go-live
- Partner closely with the technical Professional Services team as a hands-on resource to offload work, unblock delivery, and keep implementations moving
- Independently onboard and implement OOTB partners on quick-turnaround engagements while owning the customer relationship through go-live
- Translate business needs into documented requirements and partner with Product to define user stories and prioritization
- Coordinate across Product, Engineering, Markets, Embedded Performance, and Support to drive execution from requirements through testing and release
- Track progress, surface risks, and communicate status to internal stakeholders and partners
- Support business reviews, KPI reporting, and project health metrics
- Collaborate cross-functionally to identify and address delivery bottlenecks, helping scale onboarding processes as Bolt grows
- Manage partner-driven enhancements, change controls, and go-to-market expansions
- Gather, document, and validate high-level and functional requirements
- Coordinate estimation, delivery milestones, and timelines with development teams
- Perform hands-on configuration and administration of OOTB solutions, including workflow setup, data mapping, and build validation
- Facilitate testing, partner training, and smooth transition into production and support
- Act as the client-facing point of coordination across cross-functional teams during onboarding while directly implementing quick-turn OOTB partners
- Contribute to partner communications, business reviews, and operational insights reporting
- Proactively identify issues and escalate as needed to ensure partner and internal alignment
Skills
- • Bachelor's degree or equivalent experience
- • 5–7 years in implementation, technical onboarding, or solution delivery with execution-first experience and lightweight project management
- • Functional understanding of SaaS platforms and Agile development processes
- • Hands-on ability to configure and administer SaaS platforms, including data mapping, workflow setup, and validation through go-live
- • Excellent communication and stakeholder management skills
- • Proven customer-facing experience leading external clients or partners through delivery while implementing OOTB solutions directly
- • Ability to thrive in a fast-paced, startup-like environment
- • Travel flexibility of approximately 5–10% for partner kickoffs, go-lives, and key onboarding milestones
- • Background in insurance, ideally P&C or embedded models, is a strong plus but not required
- • Experience with onboarding/project tools such as Rocketlane or call intelligence tools such as Gong is a bonus
Benefits
- Flexible ways of working
Company Overview