Note: The job is a remote job and is open to candidates in USA. ARC Health is a next-generation Management Services Organization supporting mental healthcare practices across the United States with administrative, legal, compliance, finance, and operational infrastructure. The Senior Human Resources Generalist serves as a strategic HR advisor across assigned multi-state practices, leading HR initiatives and supporting employee lifecycle processes. The role manages HR operations, employee relations, compliance, training, benefits, and payroll while partnering with organizational leadership.
Responsibilities
- Attend interdepartmental meetings, collaborating with practice level and corporate level leadership for support, needs assessment, and relationship maintenance
- Collaborate with leadership and department heads to align HR strategies with business goals
- Responsible for HR communications, reports, and documentation, ensuring timely and professional delivery
- Maintain secure physical and digital personnel files in compliance with legal and organizational standards
- Develop, implement, and facilitate the onboarding process to ensure a smooth transition into the organization. Conduct frequent reviews of policies and procedures to ensure local and federal regulations are being met
- Process HR documentation for new hires, terminations, promotions, and other employment changes
- Support leadership in the implementation of performance management processes, including goal-setting, performance reviews, and development plans and ensuring completion of documentation
- Support the development and implementation of employee engagement initiatives
- Conduct exit interviews and manage associated procedures and reporting
- Coordinate and facilitate training programs across the organization, including HR policies and procedures, harassment prevention and compliance training
- Collaborate with leaders to assess development needs and design tailored learning initiatives
- Support employee engagement and growth through structured development opportunities
- Monitor and interpret changes in local, state, and federal employment laws and recommend policy updates accordingly
- Conduct frequent reviews of policies and procedures to ensure regulatory compliance
- Support and coordinate HR audits and ensure appropriate documentation and practices
- Assist employee relations efforts, including investigations, disciplinary actions, and conflict resolution
- Address grievances, mediate concerns, and support a fair and consistent approach to employee issues
- Foster a positive, inclusive workplace culture through transparent communication and engagement
- Provide guidance and support to managers and employees on performance-related matters
- Administer employee benefits including health insurance, retirement plans, paid time off (PTO), and other related benefits
- Assist employees with benefits-related inquiries and support open enrollment processes
- Manage and implement payroll processes to ensure accurate and timely compensation for all employees
- Participates in the end-to-end payroll cycle, including verifying timekeeping, deductions, benefits integration, and compliance with federal, state, and local tax regulations
- Collaborate with Payroll, HR, Finance, and external vendors to resolve discrepancies, ensure data integrity, and maintain confidentiality
- Continuously evaluate payroll processes and procedures for efficiency, accuracy, and adherence to organizational policies
- Other duties as assigned
Skills
- 3–5 years of progressive HR experience, including training and development responsibilities
- Knowledge of employment laws, HR best practices, and adult learning principles required
- Excellent communication, presentation, and interpersonal skills
- Strong analytical and critical thinking skills
- Strong organizational and project management abilities
- Proficiency with HRIS systems and Microsoft Office Suite
- Knowledge of administrative procedures and systems such as managing files and records, designing forms, creating spreadsheets, and developing and monitoring systems and processes
- Bachelor's degree in human resources, Business Administration, Organizational Development, or a related field preferred; relevant experience may be substituted in lieu of a degree
- Multi-state experience preferred
- SHRM-CP, SHRM-SCP, PHR, or training-related certifications are preferred
Benefits
- Remote work arrangement
- 401(k) retirement plan with employer match up to 4%
- Comprehensive medical, dental, and vision insurance for employees and eligible dependents
- HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses
- Employer-paid life insurance and AD&D coverage
- Employee Assistance Program (EAP) with confidential mental health and life support resources
- Generous paid time off and additional paid holidays
Company Overview