Note: The job is a remote job and is open to candidates in USA. Thornova Solar is a fast-growing solar business seeking a Commercial Operations Specialist to coordinate sales and commercial administration. The role manages customer communication, commercial paperwork, CRM and ERP records, sales reporting, cross-department alignment, executive support, and process optimization.
Responsibilities
- Act primary customer contact; draft quotes, POs, invoices and all commercial paperwork; maintain CRM customer files; prep meeting materials; track inquiries and sync cross-team updates to clients through full sales lifecycle
- Align Sales/Finance/Operations/QA/Exec; track order status; manage contracts, NDAs, warranty & certification docs; build recurring sales KPIs & pipeline reports; keep ERP/CRM records compliant
- Schedule exec calendars, US/global travel, client visits & trade shows; draft correspondence/minutes; handle confidential data; coordinate office supplies & new hire onboarding support
- Identify workflow gaps; build standardized templates; assist new system rollouts; participate ad-hoc strategic projects
Skills
- Bachelor's in Business, Marketing, Supply Chain, Finance or related
- 1–3 years sales support / commercial ops / admin experience
- Fluent written & spoken English + Mandarin
- Advanced MS Office (Excel, PowerPoint)
- Strong multi-tasking, attention to detail, confidentiality & cross-team communication
Benefits
- Performance-based commissions
- Clear, steady leadership development paths
- Travel subsidies
- Business expense coverage
- Flexible paid time off
- Reliable product quality and mature supply chain resources to support sales growth
Company Overview