Note: The job is a remote job and is open to candidates in USA. Ensemble RCM LLC provides technology-enabled revenue cycle management solutions for health systems. The Senior Analyst, Technical Services plans, configures, implements, and supports complex healthcare revenue cycle workflows and integrations, collaborating with cross-functional teams to deliver operational outcomes.
Responsibilities
- This individual must demonstrate the capabilities required to plan, analyze, configure, implement, and support complex, multi-step healthcare Revenue Cycle Management (RCM) workflow solutions
- Strong data analysis, critical thinking, client management, and technical integration skills are essential, along with the ability to collaborate with cross-functional teams to meet project milestones and deliver measurable operational outcomes
Skills
- This individual must demonstrate the capabilities required to plan, analyze, configure, implement, and support complex, multi-step healthcare Revenue Cycle Management (RCM) workflow solutions
- To be successful in this role, the individual requires strong knowledge of Accounts Receivable (AR) operations, AR prioritization, AR integration, posting adjustments, move balance/rebill, BDC/Appeals, and related revenue cycle processes
- Strong data analysis, critical thinking, client management, and technical integration skills are essential, along with the ability to collaborate with cross-functional teams to meet project milestones and deliver measurable operational outcomes
- The individual must approach problem-solving independently, demonstrate attention to detail, and have a passion for implementing quality software solutions
- Strong understanding of healthcare Revenue Cycle Management (RCM), including AR operations, denial management, patient access, billing, and patient financial services
- Experience with AR prioritization, account segmentation, work queues, and workflow optimization to improve collections and reimbursement
- Knowledge of AR integration, posting adjustments, move balance/rebill, BDC/Appeals, and related financial account workflows
- Experience working with real-time data integration (HL7) or managing daily file intake processes for healthcare software solutions
- Experience working with electronic health record (EHR) systems and patient accounting platforms
- Ability to analyze, configure, test, and troubleshoot data integrations supporting revenue cycle operations
- Solid understanding of workflow systems and their application to operational business process improvement
- Experience creating detailed software process flows and documenting business and technical requirements
- Ability to manage multiple projects, prioritize competing tasks, and resolve issues quickly
- Comfortable working independently with minimal oversight in ambiguous environments
- Experience building and maintaining client relationships
- Strong attention to detail, self-motivation, analytical skills, and a service-oriented approach
- Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States
- Experience implementing or supporting RCM technology solutions involving AR prioritization, AR integration, posting adjustments, move balance/rebill, and BDC/Appeals
- Understanding of AR aging, denial resolution, reimbursement workflows, and revenue recovery processes
- Knowledge of HL7 messaging, including ADT and DFT transactions, and healthcare data integration workflows
- Experience with EHR systems, patient accounting applications, and financial data reconciliation
- Familiarity with workflow automation, data mapping, validation, and file-based integrations
- Experience identifying opportunities to improve operational efficiency through technology and process optimization
- Experience in project management, including leading meetings, managing project plans, tracking issues, identifying risks, and preparing status reports
- Strong communication, client management, problem-solving, and organizational skills
Benefits
- Comprehensive benefits package supporting physical, emotional, and financial health, including healthcare, time off, retirement, and well-being programs.
- A culture rooted in collaboration, growth, and innovation.
- Each associate will earn a professional certification relevant to their field.
- Tuition reimbursement.
- Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
- Remote work.
Company Overview