Note: The job is a remote job and is open to candidates in USA. TaxSlayer is a tax software company that provides online tax preparation solutions for individuals and small businesses. The Salesforce Administrator will administer and enhance the Salesforce Sales Cloud platform, maintain data integrity and security, support integrations and end users, and translate business requirements into scalable solutions.
Responsibilities
- Configure and maintain Salesforce functionality, including custom objects, fields, page layouts, validation rules, reports, dashboards, and flow automations
- Oversee the deployment, customization, and ongoing administration of the Salesforce CRM platform
- Partner with Sales, Marketing, and other business stakeholders to support key business processes and deliver reporting and analytics that drive informed decision-making
- Develop, maintain, and enhance Salesforce documentation, training materials, and user support resources to encourage platform adoption and effectiveness
- Support Salesforce integrations, monitor data flows, troubleshoot issues, and collaborate with internal and external partners to ensure seamless system performance
- Manage data quality initiatives, including imports, exports, duplicate management, and data cleanup activities
- Monitor system performance, troubleshoot issues, and implement enhancements that improve user productivity and overall experience
- Maintain platform security through role hierarchies, permissions management, access controls, and auditing activities
- Gather business requirements and translate them into effective Salesforce solutions
- Stay current on Salesforce platform enhancements, releases, and best practices to continuously improve system capabilities
Skills
- Experience administering Salesforce Sales Cloud environments
- Strong knowledge of Salesforce platform administration, configuration, and ongoing platform management
- Experience configuring workflows, reports, dashboards, permissions, and security settings
- Understanding of Salesforce automation tools, including Salesforce Flow
- Experience supporting data integrity, data migration, imports, exports, and data quality initiatives
- Experience supporting and troubleshooting system integrations and data flows across connected platforms
- Ability to monitor and maintain accurate, secure, and reliable data within Salesforce
- Ability to analyze business requirements and translate them into practical technical solutions
- Strong troubleshooting, analytical, and problem-solving skills
- Demonstrated ability to work independently with moderate supervision and sound judgment
- Strong communication skills with the ability to collaborate effectively across technical and non-technical teams
- Experience supporting end users through training, documentation, and ongoing system support
- Ability to build productive relationships with stakeholders across multiple business functions
- Bachelor's degree or international equivalent required
- Two (2) or more years of experience administering Salesforce Sales Cloud required
- Salesforce Certified Platform Administrator certification required
- Experience administering Salesforce Data Cloud
- Experience supporting cross-platform integrations in complex business environments
- Experience developing reports and dashboards that provide actionable business insights
- Experience supporting user adoption initiatives, onboarding, and training programs
- Knowledge of Salesforce platform enhancements, governance, security, and compliance best practices
- Salesforce Data Cloud experience is preferred
Benefits
- This is a fully remote position.
- Enjoy remote and hybrid work opportunities, depending on the role and team needs.
- Full-time employees receive a robust PTO bank, plus paid holidays to recharge and refresh.
- Medical, Dental, and Vision insurance through Aetna and SunLife.
- Coverage options include: Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family.
- Access to a Wellness Program and on-site fitness facility.
- 401(k) with a 150% match on up to 3% of your contribution.
- Performance-based bonuses and regular salary reviews.
- Company-paid life insurance, short-term disability, and long-term disability.
- Optional critical illness and accident insurance.
- Education assistance to support your professional development.
- Company-paid parking, company store, and unlimited free coffee.
Company Overview