Note: The job is a remote job and is open to candidates in USA. Availity delivers revenue cycle and related business solutions for healthcare professionals through a healthcare engagement platform. The Sales Development Representative supports revenue growth by conducting outbound prospecting, generating qualified pipeline, managing select transactional opportunities, and collaborating with Account Executives, Marketing, and other stakeholders.
Responsibilities
- Executing outbound prospecting campaigns through phone, email, LinkedIn, and other approved channels
- Generating meetings and qualified opportunities for Account Executives through targeted outreach
- Conducting discovery conversations to understand customer needs and business challenges
- Re-engaging dormant opportunities, historical leads, and existing customer contacts
- Maintaining prospecting activity levels and pipeline development targets
- Analyzing account engagement data, marketing activity, Salesforce insights, AV360 signals, and LinkedIn Sales Navigator intelligence
- Prioritizing target accounts and contacts based on customer engagement and buying signals
- Tailoring outreach strategies based on market intelligence and customer activity
- Maintaining account intelligence and customer interaction insights to support ongoing pipeline generation
- Independently managing assigned opportunities within established revenue and risk thresholds
- Coordinating low-dollar or no-dollar contracts, Statements of Work, amendments, and related commercial requests
- Gathering customer requirements and facilitating internal coordination to complete assigned opportunities
- Escalating opportunities that exceed established complexity, risk, or financial thresholds
- Tracking opportunities through completion and maintaining visibility into status, next steps, and outcomes
- Reviewing incoming requests and identifying activities that may be more appropriately supported by shared services, offshore teams, Sales Operations, or other internal functions
- Providing recommendations to leadership regarding work allocation opportunities
- Assisting with the efficient transition and handoff of reassigned work
- Following established routing and operational processes
- Supporting coordinated campaign follow-up activities
- Sharing insights regarding engagement trends, lead quality, conversion rates, and prospect feedback
- Partnering with Marketing to understand campaign performance and market priorities
- Participating in coordinated account-based outreach efforts
- Maintaining accurate opportunity, activity, and pipeline information in Salesforce
- Monitoring outreach effectiveness, meeting outcomes, and qualification trends
- Providing updates to Sales leadership regarding pipeline activity and conversion performance
- Ensuring compliance with established sales processes and documentation standards
Skills
- 1-3 years of experience in sales development, business development, inside sales, or related customer-facing roles
- Experience conducting outbound prospecting through phone, email, social selling, and other outreach channels
- Strong verbal and written communication skills
- Ability to prioritize multiple activities and opportunities in a fast-paced environment
- Experience using CRM platforms such as Salesforce or similar tools
- Strong organizational and follow-through skills
- Bachelor's Degree preferred or equivalent combination of education and experience
- Experience selling within healthcare technology, healthcare services, or SaaS environments
- Experience using LinkedIn Sales Navigator and sales engagement platforms
- Strong analytical skills and the ability to leverage data to drive prospecting efforts
- Experience identifying buying signals and qualifying opportunities
- Demonstrated ability to build relationships and influence outcomes across internal and external stakeholders
- Familiarity with contracts, Statements of Work, renewals, or transactional sales processes
- A desire to build a long-term career in sales and business development
Benefits
- Competitive salary and incentive opportunities
- Generous HSA company contributions
- Medical, dental, and vision coverage beginning on day one
- 401(k) with company match
- Unlimited PTO for salaried associates plus nine paid holidays
- Wellness reimbursement of up to $250 annually
- Education reimbursement programs
- Paid parental leave for birth and adoptive parents
- Volunteer and community engagement opportunities
- Resources and experts across the organization to support growth and career development
- Remote-first work environment
Company Overview