[Remote] Data Operations Specialist (QuickBooks)

Note: The job is a remote job and is open to candidates in USA. Housecall Pro provides software and tools that help home service professionals streamline their businesses and improve operations. The Data Operations Specialist will guide customers through data integration and migration, analyze and resolve data quality issues, support validation and synchronization between systems, and identify process improvements for the customer experience.

Responsibilities

• Guide Pros through data integration and/or migration setup processes
• Analyze source and quality of data, identify potential issues, and develop custom action plan
• Assist Pros with data validation, mapping, and synchronization between systems
• Communicate consistent trends and opportunities to our product and engineering teams for future improvements
• Document common troubleshooting steps and best practices to enhance customer self-service resources
• Innovate on current processes and proactively seek ways to improve the Pro experience

Skills

• 1-3+ years of full-time customer success, implementation, engineering, or data implementation experience
• Bachelor's degree in a related field or equivalent work experience
• Experience using QuickBooks (Online and/or Desktop) in a professional capacity
• Customer-facing experience in a technical support, onboarding, or training role
• Experience using AI tools to increase quality and efficiency of work
• Excellent written and verbal communication skills
• Strong problem-solving skills
• Ability to work in a fast-paced, team environment
• A natural curiosity backed by action; you are multi-dimensional (volunteering, creative outlets, side projects, hobbies, athletics), with a proven ability to successfully start over, learn from scratch, and thrive in new environments

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k)
• Paid holidays
• Flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• Employee assistance program
• Paid parental leave

Company Overview

Housecall Pro is a developer of a mobile software platform used to connect back-end business operations and homeowners. It was founded in 2013, and is headquartered in Denver, Colorado, USA, with a workforce of 1001-5000 employees. Its website is http://www.housecallpro.com.

Company H1B Sponsorship

Housecall Pro has a track record of offering H1B sponsorships, with 2 in 2025. Please note that this does not guarantee sponsorship for this specific role.