Note: The job is a remote job and is open to candidates in USA. Family First Life, through the McQuade Agency, provides supplemental benefits to union members, credit unions, and associations across the U.S. The Sales Associate will provide customer service, assist clients with benefits enrollment and account questions, resolve issues, and maintain accurate records in a remote work environment.
Responsibilities
- Provide outstanding customer service via phone, video, and email
- Assist clients with benefits enrollment and account questions
- Handle confidential information with professionalism
- Resolve client issues and follow up promptly
- Maintain accurate records and documentation
Skills
- Excellent communication & listening skills
- Self-motivated, adaptable, and reliable
- Positive attitude and willingness to learn
Benefits
- Bonuses
- Flexible schedule – work from home
- Full training provided, no experience required
- Career advancement opportunities
- Team trips, contests, and events
- Supportive and positive work environment
- Paid training
- No cold calling
Company Overview