Note: The job is a remote job and is open to candidates in USA. Everway is a technology company focused on creating a more neuroinclusive world by helping people understand and be understood. The Revenue Operations Analyst will improve revenue performance management by connecting data, processes, systems, and insights, while partnering with cross-functional teams to enhance reporting, forecasting, workflows, and operational efficiency.
Responsibilities
- Partner with revenue leaders and cross-functional teams to improve operational visibility, decision-making, and performance across the revenue lifecycle
- Build, manage, and improve reporting that supports pipeline visibility, bookings, forecasting, retention, expansion, customer health, and revenue performance
- Analyse data from multiple systems to identify trends, risks, opportunities, and root causes across sales, customer success, renewals, and revenue operations
- Translate analysis into clear, actionable recommendations for Revenue, Sales, Customer Success, Finance, Operations, and senior leadership stakeholders
- Support the definition and scaling of revenue processes, including lead-to-opportunity, sales handoff, customer lifecycle management, renewals, expansion, and forecasting workflows
- Design streamlined workflows that reduce manual tasks, improve data quality, and help revenue teams operate effectively at scale
- Communicate insights clearly to different stakeholder groups, adapting the content, framing, and level of detail to the audience
- Identify and implement process improvements that reduce manual reporting and improve visibility into key metrics, goals, and budgetary allocations
- Use AI-enabled tools to improve reporting, insight generation, playbook development, and workflow efficiency
- Recommend and execute continuous improvements to revenue reporting, processes, systems, and governance based on observed trends
- Support the implementation and ongoing improvement of revenue technologies, ensuring tools and processes support reliable data and effective decision-making
Skills
- * 5+ years of experience in Revenue Operations, Sales Operations, Customer Operations, FP&A, consulting, finance, or a related operational role focused on revenue performance, reporting, or process improvement
- * Experience building reporting and insight that supports revenue performance, forecasting, pipeline management, retention, expansion, or customer lifecycle visibility
- * Able to analyse data from multiple systems, identify trends, and turn findings into practical recommendations
- * Experience working cross-functionally with Sales, Customer Success, Renewals, Revenue Operations, Finance, or similar teams
- * Experience using CRM, revenue, customer success, spreadsheet, and BI platforms such as Salesforce, Gainsight, Gong, Google Sheets, Excel, Tableau, or similar tools
- * Working knowledge of sales processes, forecasting methods, customer lifecycle metrics, and financial reporting
- * Communicates clearly with senior stakeholders and can make complex information easy to understand
- * Experience using AI-enabled tools to improve reporting, analysis, workflow efficiency, or the quality of operational outputs
- * Experience working in a SaaS environment
- * SQL experience
- * Experience with revenue planning, forecasting, compensation, or territory management tools
- * Experience supporting segmentation, territory design, revenue playbooks, or lifecycle process design
Benefits
- Bonus opportunities
- Flexible work schedules
- Comprehensive health and wellness benefits
- Flexible time off plans
- Career growth through development programs
- A collaborative, innovative culture where your ideas matter
Company Overview