Note: The job is a remote job and is open to candidates in USA. KPA is a company that helps automotive businesses stay compliant with regulations through software, consulting, and training. The Revenue Operations Analyst will support the revenue organization by producing KPI reporting, managing Deal Desk operations, and ensuring Salesforce data quality.
Responsibilities
- Produce and maintain weekly, monthly, and quarterly KPI reporting packages, dashboards, and workbooks in partnership with, and under the direction of, the Revenue Operations Manager
- Build, maintain, and validate Salesforce reports and dashboards; support Tableau reporting needs
- Perform reporting QA, variance checks, and data validation across recurring reporting outputs
- Support Deal Desk queue management, opportunity review, and quote/order processing workflows in Salesforce
- Assist with renewal, amendment, cancellation, and closed-won operational processes
- Support billing and implementation handoffs and provide backup coverage for Deal Desk workflows
- Perform routine Salesforce opportunity cleanup and operational data quality work
- Document mission-critical RevOps and Deal Desk processes, including SOPs, checklists, and process maps
- Help convert institutional knowledge into documented, repeatable operating practices that strengthen backup coverage
- Partner with Sales, Finance, Marketing, Client Success, Business Applications, and RevOps stakeholders
- Help identify recurring issues and manual tasks that should be documented, standardized, or automated
- Support intake, prioritization, and follow-through on ad hoc reporting and operational requests
Skills
- Generally 2-5 years of experience in Revenue Operations, Sales Operations, Business Operations, or data analytics
- Experience building and maintaining Salesforce reports and dashboards, with working knowledge of Salesforce opportunity and deal management processes
- Strong Excel skills and experience with data visualization tools (e.g., Tableau, Power BI)
- Strong attention to detail, data accuracy, and process discipline
- Excellent communication and organizational skills; ability to manage competing priorities and support Pacific Time business hours
- Bachelor's degree in Business, Finance, Information Systems, or a related field, or equivalent practical experience
Benefits
- Bonus potential up to 10% annually
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- PTO
- Paid and Floating Holidays
- 401k with Company match and immediate vesting
- Company-funded Life Insurance
- Employee Assistance Programs
- No-cost Mental Health Benefits
Company Overview