Note: The job is a remote job and is open to candidates in USA. MCCi provides intelligent business process automation solutions through its JustFOIA and GovBuilt platforms and Laserfiche services. The Project Manager oversees the full lifecycle of complex configurations and business process projects, gathering requirements, coordinating stakeholders, translating statements of work into solutions, and ensuring timely delivery and client satisfaction.
Responsibilities
- Gather essential business process requirements from prospective and current clients
- Handle multiple ongoing engagements, while maintaining the highest personal and team standards of quality, on time delivery, and client satisfaction
- Serve as the central point of communication between the project team, management, clients, and any other stakeholder of a project
- Think creatively to translate non-technical Statements of Work into complex Laserfiche configurations
- Maintain records of daily communication transactions, problems and remedial actions taken, or installation/project activities
- Consistently track time spent on billable and non-billable activities
Skills
- • Experience with client facing projects, public sector a plus!
- • Demonstrated ability to explain complex concepts to non-technical audiences
- • Strong business analytical skills, including requirements gathering and scope definition
- • Excellent communication skills, both written and verbal
- • Ability to understand and interpret business & technical details and translate them into a viable statement of work and project plan
- • Familiarity with project budgets
- • Troubleshooting & problem-solving skills
- • High level of organization, superior prioritization, and time management skills
- • Information Technology related Degree, or equivalent experience
- • Minimum two years of IT Project Management experience
- • Proficiency in Windows Server administration and typical Windows troubleshooting
- • Knowledge of computer hardware and software, including applications and programming
- • General working knowledge with SQL
- • Knowledge of typical State and Local Government processes
- • Experience with Microsoft Project and/or similar Project Management applications
- • Project Management Professional (PMP) Certification
- • Experience with Enterprise Content Management (ECM) and Document Management Systems, strongly preferred
- • Experience with Permitting and Licensing processes and applications strongly preferred
Benefits
- Flexible, comfortable dress code
- Collaborative team environment with webcam use, relationship-building, and recognition of good work
- Remote-friendly workplace with a commitment to including remote teammates
Company Overview