Note: The job is a remote job and is open to candidates in USA. Clark Associates is seeking a Project Fulfillment Consultant to support strategic logistics and fulfillment operations. The role manages staged, rollout, and bulk order projects, coordinates inventory and shipping, analyzes data, addresses urgent fulfillment issues, and advises stakeholders on operational efficiency and profitability.
Responsibilities
- Manage “Staged Order” Projects: these are large orders offered to customers in need of a tailored, consolidated order, and a pre-scheduled delivery. These orders can consist of either first-time opening orders for new locations or large replenishment orders for existing locations. It is the Project Fulfillment Consultant's duty to map out each project’s road map, identify and coordinate with an optimal staging location, facilitate the sourcing, allocation, and consolidation of inventory, and ensure smooth shipping and delivery to the customer
- Oversee “Rollout” Projects: these projects involve the distribution of an item or items to multiple locations. In the chain restaurant distribution industry, a rollout is typically when an item or set of items is shipped to all restaurants within the chain (or all restaurants within a test market). The Project Fulfillment Consultant is responsible for ensuring stock counts can meet the needs of the customer and coordinating with the warehouse on any special packaging or delivery requirements
- Facilitate “Bulk Order” Fulfillment: these are typically large, non-traditional orders that require tailored oversight due to their size and scope. The Project Fulfillment Consultant’s job is to advise on the sourcing, cost-effectiveness, and timeline of these orders, and to provide project specifications and shipping instructions to our warehouse team
- Ultimately, the Project Fulfillment Consultant is responsible for the sustained profitability, integration of best practices, and development of operational efficiencies as it relates to the fulfillment of staged and consolidated order projects for both the multi-unit and institutional market segments of the food service industry. This position serves as a trusted advisor to management, customers, and account managers regarding the complex nuances of opening order consolidation, bulk shipments, rollouts, and other forms of project fulfillment
- This position also responds to complex fulfillment issues that can be urgent or unstable and typically can only be completed successfully within a limited time. Balancing time between strategic projects and day-to-day customer needs is a critical component for success in the position
Skills
- This role does not require a degree
- Strong verbal and written communication skills; ability to explain technical and complex concepts simply and concisely to ensure ease of understanding
- Strong emotional intelligence required with the ability to connect with others in-person and remotely
- Strong analytical and problem-solving skills
- Ability to work independently and within a team
- Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint) and comfortable working in a high-tech environment
- Service leadership approach with a demonstrated desire to exceed expectations
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
- Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
- Experience in logistics, project management, and/or reporting is preferred
Benefits
- Remote work arrangement
- Computer equipment provided for the role
Company Overview