Note: The job is a remote job and is open to candidates in USA. Radiology Partners is a physician-led radiology practice serving hospitals and healthcare facilities across the United States. The Patient Account Rep I manages account follow-up and collections, reviews payer responses, resolves claim issues and denials, and documents collection activities while maintaining HIPAA compliance.
Responsibilities
- Manage account follow-up and collections, including appeals and denial resolution
- Review EOBs and payer responses to ensure accurate reimbursement and identify trends
- Analyze accounts and determine appropriate next steps for timely resolution
- Communicate with payers to resolve claim issues and reprocess claims as needed
- Document all collection activities accurately while maintaining HIPAA compliance
Skills
- Minimum of 3 years of physician billing and collections experience
- Strong knowledge of Medicare, Medicaid, and commercial payer guidelines
- Excellent communication, problem-solving, and critical thinking skills
- Detail-oriented with the ability to work effectively in a fast-paced, team environment
- High school diploma or GED preferred
Benefits
- Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
- Compensation Reviews
- Career Growth Opportunities
- Flexible Remote Schedules
- Generous PTO Plans and Paid Holidays
- Possible incentive and productivity programs
- Health & wellness coverage options
- 401k benefits
- Family planning
- Telehealth
Company Overview