Note: The job is a remote job and is open to candidates in USA. Joblet-AI is hiring an Operations Manager to run the systems and processes that keep the business moving. The role focuses on operational planning, vendor management, performance tracking, process improvement, cross-functional project coordination, and reporting operational health to leadership.
Responsibilities
- Own operational processes across multiple teams or business areas
- Build and maintain operational dashboards and KPIs
- Manage vendor relationships, contracts, and renewals
- Identify inefficiencies and lead process improvement initiatives
- Coordinate cross-functional projects to completion
- Report on operational health to leadership on a regular cadence
Skills
- 4+ years in operations, project management, or COO-org roles
- Strong analytical skills with proficiency in Excel/Google Sheets
- Experience with project management and operations tools (Asana, Notion, Monday)
- Comfort owning vendor and budget relationships
- Excellent written communication and stakeholder management
- Process-minded and bias for documenting how things work
- A systems thinker who breaks complex problems into actionable steps
- Strong written communication and stakeholder management
- Bias toward action and the ability to drive things to completion
- Comfort working asynchronously across time zones
Benefits
- Fully remote, flexible work hours
- Performance-based bonus structure
- Annual learning & development stipend
- Health and wellness benefits (varies by location)
- Opportunity to work on high-scale, real-world impact projects
Company Overview