Note: The job is a remote job and is open to candidates in USA. Mondo is seeking an Operations Analyst / Project Manager to combine operational data analysis with project management support. The role involves analyzing and reporting on operational and financial data, maintaining project plans and trackers, coordinating stakeholders, and keeping budgets, timelines, resources, and deliverables on track.
Responsibilities
- Analyze weekly utilization, profitability, margin, and project performance data
- Clean, organize, combine, and analyze raw datasets from multiple systems
- Build and maintain monthly utilization and operational reports
- Identify trends, gaps, capacity concerns, inconsistencies, and variances
- Support month-end close by reviewing and validating operational and financial data
- Create monthly expense reports and support ad hoc analysis
- Maintain operational trackers, documentation, project folders, and status sheets
- Support project budgets, timelines, resources, and hours management
- Create and maintain project plans and timelines across multiple workstreams
- Support project routing and day-to-day project management activities
- Coordinate with cross-functional internal and external stakeholders
- Track action items, milestones, and deliverables and follow up as needed
- Help identify and resolve capacity, resource, timeline, and budget issues
- Coordinate submission preparation and follow-up
- Review revision requests and coordinate execution with delivery teams
- Send deliverables and project updates to clients and key stakeholders
Skills
- •Must be authorized to work in the U.S. This position is not eligible for sponsorship•
- • Advanced Excel skills, including Pivot Tables, VLOOKUPs, and Power Query
- • Experience combining and analyzing raw datasets from multiple sources
- • Experience working with Microsoft Dynamics and Salesforce
- • Strong analytical and problem-solving skills with exceptional attention to detail
- • Ability to work independently and manage competing priorities and deadlines
- • Strong written and verbal communication skills
- • Ability to learn new systems and processes quickly
- • Pharma or pharma-adjacent agency experience
- • Experience with Cantara
- • Exposure to Veeva Vault
- • Project management experience across account, delivery, client, and regulatory teams
- • Experience managing multiple cross-functional workstreams
Benefits
- Eligible for Health, Dental, Vision, 401K
- Fully remote - EST, CST, or MST
Company Overview