Note: The job is a remote job and is open to candidates in USA. Tachyon Technologies is seeking an IT Operations Specialist to manage day-to-day IT operations, SaaS applications, user access, internal documentation, and support. The role focuses on administering Notion and Linear, handling employee onboarding and offboarding, troubleshooting technical issues, maintaining IT assets, supporting security practices, and improving IT processes through automation.
Responsibilities
- Manage IT operations, systems, SaaS applications, and user access
- Administer Notion workspaces, documentation, SOPs, databases, and permissions
- Manage Linear projects, tickets, workflows, cycles, and IT requests
- Handle employee onboarding/offboarding and account provisioning
- Troubleshoot hardware, software, network, and application issues
- Maintain IT assets, licenses, and software inventory
- Create and maintain IT documentation, SOPs, and knowledge bases
- Support security practices including MFA, SSO, and access controls
- Identify opportunities for IT process improvement and automation
Skills
- • 10+ years of experience in IT Operations, IT Support, or Systems Administration
- • Strong experience with Notion and Linear
- • Experience with Google Workspace/Microsoft 365 and SaaS administration
- • Knowledge of user provisioning, SSO, MFA, and access management
- • Strong troubleshooting, communication, and organizational skills
- • notion: 4 years (Required)
- • Linear: 4 years (Required)
- Preferred: Experience with Okta, Microsoft Entra ID, Slack, GitHub, or IT automation tools
Benefits
- Remote work
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