Note: The job is a remote job and is open to candidates in USA. LoanCare is a national provider of full-service mortgage loan subservicing and interim subservicing solutions. The Investor Reporting Analyst II completes mortgage accounting, reporting, remittance, reconciliation, payment, and cash management activities for assigned portfolios while resolving discrepancies and coordinating with internal teams, clients, and investors. The role also supports process improvements, testing, training, and junior analysts.
Responsibilities
- Complete mortgage accounting activity reports for moderately complex agency, guarantor, investor, trustee, and client portfolios
- Utilize basic understanding and knowledge of SQL coding to analyze servicing, reporting, remittance, and reconciliation data
- Remit payments according to agency, guarantor, investor, trustee, and client guidelines
- Calculate and initiate moderately complex wire transfer amounts with limited assistance from management. Determine appropriate funding source with limited assistance
- Reconcile LoanCare mortgage accounting records against agency, guarantor, investor, trustee, and client records. Perform more complex pool to security reconciliations for MBS remittance type investors with limited assistance from management; initiate required cash adjustments
- Independently research and resolve outstanding custodial, clearing and portfolio reconciling items as well as cashbook deviations within the specified timelines
- Forecast principal and interest advances using specified pooling and servicing agreement. Proactively manage custodial account balances to prevent overdrafts. Respond to inquiries regarding advance components and resolve discrepancies with assistance from management as needed
- Complete assigned individual and MSP tasks timely and accurately with limited assistance from management
- Independently coordinate with operational business units, clients and investors to resolve basic and complex reporting and remittance discrepancies. Respond independently to investors, clients, and internal business partner inquiries regarding assigned portfolio with limited assistance
- Independently upload basic and more complex MSP transactions as required; input transactions manually as needed. Enter/update pool header records utilizing existing templates for upload of the associated transaction code to MSP; initiate automated loan transfers; refer any output errors to management for resolution
- Identify required procedure updates and refer to management for action. Participate in process improvements within Investor Reporting and participate in enhancement testing
- Assist in training and provide assistance to junior analysts
- Develop and maintain knowledge of subservicing activity as it pertains to subservicing agreements
- Respond to more complex Dynamics ticket requests with limited assistance from management
- All other duties as assigned
Skills
- High School Diploma or equivalent
- 2+ years' experience in Investor Accounting/Reporting and/or Mortgage Servicing industry or an equivalent amount of relevant education in accounting or finance
- 2+ years' experience with FNMA, GNMA, FHLMC, and/or Private Investor Reporting or equivalent accounting/cash management experience
- Ability to understand basic Test of Cash logic, MSP cash flow and cash management related activity
- Intermediate proficiency in Microsoft Office products, including Word, Excel, Outlook and PowerPoint required
- Lender Processing Services system (MSP product) or other mortgage servicing platform experience
- Intermediate analytical and critical-thinking skills required
- Advanced arithmetic to include addition, subtraction, multiplication, division, fractions, and decimals
- Ability to communicate effectively both in writing and verbally with internal customers and external clients and investors
- Ability to work independently with minimal direction from management
- Ability to work as part of a team to effectively meet deadlines
- Must be able to prioritize tasks and manage time effectively
- Ability to maintain strict confidentiality
- Associate degree or college level coursework in accounting or finance
Benefits
- Optional medical, dental, vision, life, and disability insurance
- Paid holidays, vacation, and sick leave
- Matching 401(k) plan and employee stock purchase plan
- Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
- Employee recognition programs that celebrate achievements and milestones
- Discounts on gym memberships, pet insurance, and employee purchasing programs
- Tuition reimbursement program that supports continued education and professional growth
- Flexibility to work remotely
- Resources and support to fuel your growth
- Opportunities to make a real impact in an industry that touches millions of lives
Company Overview