Note: The job is a remote job and is open to candidates in USA. Housecall Pro provides software and services that help home service professionals streamline operations, grow their businesses, and save time. The Inside Sales Representative manages the full sales cycle through consultative selling, account engagement, and product adoption while building trusted relationships with customers.
Responsibilities
- Use a Pro-focused, consultative selling style rooted in understanding the Pro’s day-to-day challenges and goals
- Handle a full sales cycle from booking to close, and engagement
- Work collaboratively with a team to drive new attachment of service professionals to increase usage as a percentage of Pro’s total GMV and increase MRR per account managed
- Convey empathy for Pros’ pain to foster trust and connections to you as an individual and to our brand as a whole that are deeper than typical transactional sales
- Understand and adapt to our ongoing product and technology developments
- Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills
- Maintain daily activity metrics blended between calls and attended demos
Skills
- 1+ years experience in a similar customer facing, sales, or retention role
- Proven success working with cross-functional teams, and building strong relationships internally and externally
- Excellent written/verbal communication skills
- Strong problem solving skills
- Motivation, drive, and a self-starting attitude
- Ability to understand customer needs and meet those needs with a successful product sale
- Goal and results-driven
- Experience using AI tools to increase quality and efficiency of work
- Bachelor's degree equivalent experience preferred
- CRM experience strongly preferred
Benefits
- Medical, dental, vision, life, and disability insurance
- 401(k)
- Paid holidays
- Flexible, take-it-as-you-need-it paid time off
- Monthly tech reimbursements
- Employee assistance program
- Flexible time off
- Paid parental leave
Company Overview