Note: The job is a remote job and is open to candidates in USA. govSlackers is seeking an Implementation Consultant to help customers improve operations using Slack’s AI-powered work platform. The role partners with customers to understand business challenges, design and implement solutions, measure engagement outcomes, and build long-term relationships while staying current with the Slack and Salesforce ecosystems.
Responsibilities
- Partner with customers to understand business goals, operational pain points, and workflow challenges
- Design and build solutions built on Slack’s AI powered platform to address real business problems, not just technical requirements
- Translate business requirements into practical implementation plans, working alongside other team members to bring solutions to life following our customer journey and design principles
- Define and track measurable success criteria for each engagement, ensuring delivered solutions create real, demonstrable impact
- Stay current on the evolving Slack/Salesforce ecosystem, including new AI-powered tools, and bring relevant innovations back to customer engagements
- Build trusted, long-term relationships with customers that extend beyond a single project
Skills
- Strong business acumen. We want you to be able to walk into conversations about strategic goals and immediately start thinking in solutions
- A demonstrated ability to learn new technology quickly and translate it into customer value
- Excellent communication skills across both technical and non-technical audiences, across project teams and executives alike
- A collaborative mindset
- Prior consulting, professional services, and client-facing solutions experience
- Experience with Slack or similar collaboration/workflow platforms
- Familiarity with the Salesforce ecosystem
- Experience with government or public-sector clients
- This is primarily a remote position, but may require travel to customer sites, up to 30% of the time
- To be eligible for this position you must be a U.S. citizen
Benefits
- Primarily remote position
- Comprehensive benefits
- Bonus
Company Overview