Note: The job is a remote job and is open to candidates in USA. FJDynamics is a global robotics company dedicated to advancing automation, digitalization, and clean-energy technologies. They are seeking a hands-on Sales Engineer (Field Applications Engineer) to support dealers and customers while driving market expansion in their commercial robotic mowing business.
Responsibilities
- Provide on-site and remote technical support for commercial robotic mowing systems
- Install, commission, configure, troubleshoot, maintain, and repair robotic mowing equipment
- Deliver technical training to dealers and customers to build strong service capabilities
- Support product demonstrations, customer trials, dealer events, and trade shows
- Conduct field testing of new products and software releases, documenting performance and customer feedback
- Collaborate with Product, R&D, Sales, and Quality teams to identify issues and improve product performance
- Maintain accurate service documentation, technical reports, and customer case records
- Assist the sales team with technical presentations and customer-facing solution discussions
Skills
- Bachelor's degree in Engineering, Robotics, Mechatronics, Automotive Technology, Turf Management, or a related technical field (or equivalent experience)
- Experience in field service, technical support, application engineering, equipment repair, or after-sales support
- Hands-on troubleshooting experience with mechanical, electrical, software, or connectivity systems
- Strong customer communication and problem-solving skills
- Ability to work independently and manage multiple priorities
- Willingness to travel extensively within the U.S
- Valid U.S. driver's license
- Experience with robotic lawn mowers, commercial turf equipment, outdoor power equipment, or autonomous machinery
- Knowledge of RTK GPS, autonomous navigation, sensors, charging systems, mobile apps, or wireless connectivity
- Experience supporting commercial dealers, landscaping contractors, golf courses, municipalities, or sports facilities
- Experience delivering technical training and creating service documentation
- Familiarity with CRM, ticketing, or warranty management systems
Benefits
- Fast-growing global robotics company transforming outdoor automation
- Work with cutting-edge autonomous robotic technology
- Direct impact on product development through customer and field feedback
- Collaborate with international engineering and product teams
- Dynamic, customer-facing role with opportunities for growth and professional development
Company Overview