Note: The job is a remote job and is open to candidates in USA. One80 Intermediaries is seeking an Account Services Representative I to support insurance documentation accuracy and customer service operations. The role researches and verifies insurance information, maintains records, responds to customer inquiries, and supports internal teams and external partners.
Responsibilities
- Respond to customer service emails with clear, thoughtful, and thorough resolutions using all available tools and systems
- Accurately enter verified insurance information into internal systems
- Ensure compliance with company standards and formatting requirements
- Review and maintain insurance files through the internal review system
- Match documentation to appropriate client records by applying critical thinking and analytical skills
- Assist with departmental projects and other assignments as directed by the Supervisor
Skills
- High school diploma or equivalent required
- Must have at least six months of customer service-related experience
- Must be able to review and interpret detailed insurance documents and data accurately
- Frequent communication with external contacts; must convey and receive information effectively
Benefits
- Remote work
- Opportunity to grow your career with us
Company Overview