Note: The job is a remote job and is open to candidates in USA. Elevate Digital is hiring an AI Operations Specialist to build and maintain internal AI tools, automations, and agent pipelines for its Engineering team. The role runs workflow pilots, evaluates AI tools, tracks usage and quality, and supports engineers adopting the tooling.
Responsibilities
- Build, maintain, and extend the AI tooling and agent pipelines Engineering relies on — including coding-agent integrations, MCP servers, and internal bots or scripts — working alongside the Director of Technical Delivery on shared tooling priorities
- Keep existing automations reliable as models, APIs, and internal workflows change, monitoring for breakage and patching quickly
- Maintain a lightweight, current catalog of what tooling is live, what's experimental, and what's been retired
- Run scoped pilots applying AI to specific internal workflows — ticket triage, documentation, code review assistance, onboarding, and similar — and report results back to the Director of Technical Delivery
- Hands-on evaluation of new AI models, tools, and vendors as they emerge: what they're good for, what they cost, and whether they fit Elevate's delivery workflows
- Track basic usage, cost, and quality signals for AI tooling so adoption decisions rest on evidence rather than hype
- Support engineers adopting AI tooling day to day — answering questions, unblocking issues, and sharing practical techniques that actually work
- Produce lightweight documentation, guides, or walkthroughs so internal tools are usable by people other than the person who built them
- Surface friction, bugs, and gaps in existing tooling and pipelines back to the Director of Technical Delivery as input to the roadmap
Skills
- • No sponsorship/C2C is available for this position
- • Builder Mentality: Genuine hands-on drive to build and ship internal tools and automations — this role is defined by making things, not evaluating them from the sidelines
- • AI/LLM Practical Fluency: Working knowledge of agentic workflows, prompt engineering, MCP, and RAG-style patterns, gained through real building rather than credentials alone
- • Automation & Scripting: Comfortable writing scripts, integrations, and lightweight pipelines to connect tools and remove manual work
- • Judgment Under Ambiguity: Able to size up a new tool or pilot quickly, form a point of view, and know when a decision needs to go to the Director of Technical Delivery rather than being made unilaterally
- • Documentation Habit: Writes clear, lightweight documentation as a habit, not an afterthought, so tools and pilots are usable by others
- • Collaborative Execution: Works well executing someone else's roadmap and priorities on shared tooling projects, without needing to own the strategy to stay motivated
- • Solid grounding in programming fundamentals — able to read, reason about, and debug the code and systems they build, not just accept AI-generated output at face value. This is not a "vibe coding" role
- • Demonstrated experience building automations, scripts, or AI-assisted tooling — through professional work, side projects, or hands-on experimentation. What you've built and can explain matters more than where you learned to build it
- • Practical, hands-on experience with agentic coding tools, AI coding assistants, or LLM-based pipelines, used deliberately rather than as a black box
- • Comfort operating in ambiguous, fast-changing technical territory where best practices are still being written
- Self-taught and non-traditional paths are welcome, provided they come with real engineering fundamentals. Some formal computer science background is preferred, but demonstrated ability to understand and reason about the code and systems being built matters more than the credential itself
- • Bachelor's degree in Computer Science, Engineering, or a related field is a plus but not required given equivalent, demonstrable fundamentals
- Some formal computer science background is preferred, but demonstrated ability to understand and reason about the code and systems being built matters more than the credential itself
Benefits
- Remote role
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