Note: The job is a remote job and is open to candidates in USA. Itron, Inc. develops intelligent infrastructure solutions that help utilities and cities manage energy, water, and essential services more effectively. The Electric Solution Consultant serves as a technical solution expert and trusted advisor during the sales process, leading customer discovery, solution design, demonstrations, proof-of-concept engagements, and cross-functional collaboration for Electric utility opportunities.
Responsibilities
- Lead comprehensive discovery engagements with Electric utility customers to understand business objectives, operational challenges, workflows, technology environments, and success criteria
- Develop discovery plans, facilitate stakeholder discussions, document findings, and serve as the primary knowledge resource for internal teams throughout the sales cycle
- Translate customer requirements into clear, actionable solution recommendations that align business needs with product capabilities and implementation strategies
- Create solution descriptions, technical proposals, and response materials for RFIs, RFPs, RFQs, and other procurement activities
- Deliver engaging, value-based product demonstrations tailored to customer use cases, operational workflows, and strategic priorities
- Design, coordinate, and support proof-of-concept (POC) engagements and trial programs, including project objectives, success metrics, execution plans, and stakeholder alignment
- Lead solution discovery workshops and collaborate with cross-functional teams to facilitate business and technical discussions that drive customer value
- Partner closely with Product Management, Marketing, Customer Operations, and Sales teams in a collaborative and agile manner to ensure alignment between customer needs, market trends, and product direction
- Act as a customer-centric advocate by providing structured feedback from prospects and customers to support product innovation and continuous improvement
- Represent Itron at conferences, industry events, customer meetings, and trade shows while serving as a credible subject matter expert for Electric utility audiences
- Configure demonstration and solution environments to address customer-specific requirements and showcase operational and business outcomes
- Support the development and maintenance of solution consulting assets, including demo environments, use cases, messaging, presentations, and enablement materials
- Collaborate with Product Marketing and Marketing teams to develop compelling Electric utility-focused content, demonstrations, and customer-facing resources
- Maintain expertise in Electric utility construction, field operations, asset management, work management, GIS technologies, and emerging industry trends
- Demonstrate accountability, authenticity, innovation, and a commitment to customer success in all customer and internal interactions
Skills
- 5+ years of experience as a Solution Consultant, Sales Engineer, Solutions Engineer, or Sales Consultant supporting enterprise SaaS solutions
- Experience working with utility organizations and supporting customer-facing technical sales activities
- Strong understanding of Electric utility construction, field operations, work management, asset management, or related utility operational processes
- Experience leading customer discovery sessions, workshops, technical assessments, proof-of-concepts, and trial programs
- Demonstrated ability to deliver tailored, value-based product demonstrations to executive, business, and technical stakeholders
- Strong written, verbal, and presentation communication skills
- Ability to translate complex business, operational, and technical requirements into effective solution recommendations
- Strong problem-solving skills with an innovative and consultative approach to customer engagement
- Proven ability to work collaboratively across Sales, Product, Marketing, and Customer Success organizations
- Self-motivated, adaptable, and capable of thriving in a fast-paced, agile environment
- Bachelor's degree or equivalent combination of education and relevant experience
- Willingness to travel up to 50% within assigned territories, including occasional weekend and international travel
- Experience working with Electric utilities, utility contractors, or software platforms supporting Electric utility operations
- Experience supporting Electric distribution, transmission, or grid modernization initiatives
- Familiarity with GIS, work management, ERP, mobile workforce management, asset management, or digital construction management systems
- Experience collaborating with Product Management teams and providing structured customer and market feedback
- Experience responding to complex enterprise RFPs, RFIs, and procurement processes
- Experience supporting large, multi-stakeholder enterprise sales cycles
- Knowledge of utility technology ecosystems, digital transformation initiatives, and operational technology trends within the Utilities & Energy sector
- Experience working in customer-centric organizations focused on innovation, collaboration, and continuous improvement
Benefits
- Financial programs
- Social programs
- Health and wellbeing programs
- Paid vacation
- 401k matching
- Employee stock purchase program
- Hybrid work schedule
- Eligibility for the annual bonus program
Company Overview
Company H1B Sponsorship